A funny story from KSDK in St. Louis looks at the bridal store “I Do I Do”—now under new management—and some of the more colorful complaints received by the Better Business Bureau over the past few years. (The store has an F rating with the BBB.) It’s quite likely, based on these complaints, that “I Do I Do” was employing a chimpanzee to make alterations.
Update: Several readers have pointed out that Ann Taylor’s return policy says items with prices ending in .44 or .88 are automatically deemed “Final Sale” items. Colleen is stuck with four extra dresses because Ann Taylor marked the items “Final Sale.” The problem is, they did this after she ordered and paid for them. As she notes in her email below, she has proof on her order confirmation that the dresses were not marked “Final Sale” when she bought them. She also has previous order confirmations where items have been clearly marked “Final Sale.” Now she wants to know how to get Ann Taylor to do the right thing.