One company has definitely benefited from the trend of retailers opening before dinner time on Thanksgiving Day: Boston Market, the restaurant chain that serves fast casual poultry and traditional side dishes year-round. The chain does plenty of rotisserie chicken and mashed potato business year-round and has always been a popular spot for quick dinners and catering on Thanksgiving, but its catering sales have increased for the last few years. [More]
Change can be terrifying. Just ask my brother, who ran screaming at a young age when my formerly straight-haired mom came home with a perm. That kind of reaction is exactly why the companies behind Boston Market, Hamburger Helper and even McDonald’s don’t always go bragging to customers when they change products to make them healthier — they’re worried about rejection, just like the rest of us. [More]
While service industry workers can’t go around thinking that every new hire is a mole operating as part of a reality TV show, perhaps it’s not the best idea to tell the co-worker you just met how much you despise, loathe and otherwise abhor your customers. A loose-lipped Boston Market worker found himself removed from those customers he hated so, after admitting as much to an undercover company executive on Undercover Boss. [More]
What’s the average American flag-waving guy in a chicken supposed to do when someone ups and nabs said flag? He’s just trying to do his job outside the Boston Market and pay his bills. Of course, the cops have to get involved. [More]
As restaurant chains begin rolling out menus with calorie counts, one has to wonder just how accurate that information is. A new study claims that nearly one out of every five menu items underestimates by at least 100 calories, with some major chains like Boston Market and Chipotle missing the mark on some items by more than 200 calories. [More]
This Saturday Boston Market is giving away free smoothies at participating stores in a few states. [More]
The trickster twins of free food and Internet coupons struck again this week. Well, nearly free food. Boston Market restaurants are experiencing chicken shortages after their coupon offering customers on their mailing list a full chicken meal for $1. The coupon went viral on deal sites, and we even included it in our Morning Deals on Tuesday. And as more people than planned took advantage of the deal, lines ran long and supplies ran low.