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    Reader Gets Lowe's To Replace Vibrating Washer

    After a month of effort, Eric got Lowes to give him a washer that doesn't shake itself to pieces. His complaint letters and phone calls to corporate had the effect of water dashing against a rock, so he turned his attention to the store manager, where he found success. Domo arigato, Mr. Vibrato! More »

    4:22 PM on Tue Oct 2 2007
    By Ben Popken
    3,083 views, 3 comments

    Latest by velvetjones: @mst3kzz: Exactly, the washer shakes because it's unbalanced. It was either loaded improperly (in the case of a top loader) more »

  • rtfm

    Lowe's Installers Fail To Follow 9-Step "Easy Guide To Quick Setup," Break Washing Machine

    Poor Eric. He only wanted Lowe's to deliver and install a Bosch washing machine, a tall order for any home improvement giant. Eric chose Lowe's to escape Home Depot's notoriously horrible customer service, but Lowe's installers turned out to be just as incompetent. Thanks to their shoddy workmanship, Eric new washing machine has an uncontrollable urge to shake across the room when in use.
    I finally realized why it was moving; the installer did not read the "Easy guide to quick setup" booklet with only 9 steps to follow through. The most essential step which was in big bold letters stating "removing the transport bolts is VERY IMPORTANT!".
    Bosch insists that the washer is damaged, but Lowe's refuses to deliver a replacement. Eric writes: More »

    2:05 PM on Sun Sep 30 2007
    By Carey Alexander
    4,521 views, 33 comments

    Latest by SumatiKaploodle: Please don't judge all Lowes by one store. Some stores contract out delivery/installation services but most have a bona fide more »

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