Barnes & Noble College Bookstores Sends Email Reminder That You Don't Want Them To Send You Email

Barnes & Noble College Bookstores Sends Email Reminder That You Don't Want Them To Send You Email

Gosh, this is really thoughtful of the Barnes & Noble bookstore on the Georgia Tech campus. They sent Steve an email reminder that at some point in the past, he explicitly opted out of receiving any email communications from them in the future. See, he may have forgotten that he didn’t want to be contacted, and how else would he remember it if B&N didn’t contact him to let him know? Update: Shane at Mississippi State University received the same helpful reminder from his campus bookstore, also run by B&N.

Is Borders About To Go Under?

Is Borders About To Go Under?

Yesterday’s post about Borders closing down its unprofitable CD and DVD sections prompted a tip from the owner of a small music label. He says his distributor has already cut off shipments to Borders once for nonpayment (in November 2008), and on Monday the distributor warned labels that they’ll have to agree not to hold him “liable on any future shipments to Borders in case they file for bankruptcy.” Borders’ CFO left in January, which is rarely a good sign for a troubled company. And this morning, the Detroit Free Press notes that the bookseller is facing being delisted from the New York Stock Exchange. We may not have to wait long to find out; CEO Ron Marshall is hosting a conference call with analysts and investors next week.

http://consumerist.com/2008/12/28/borders-gave-a-reader-a/

Borders gave a reader a coupon for $5 off any purchase of $5 or more. As our reader notes, “is this the right tactic for a struggling company to take?”

Barnes & Noble Error Leaves Gift Card Unused, Doubles Charges On Credit Card

Barnes & Noble Error Leaves Gift Card Unused, Doubles Charges On Credit Card

It’s bad enough when a glitch on a retailer’s side screws up your method of payment, but Barnes & Noble took so long to investigate and respond to one customer’s emails that by the time they acknowledged they’d made a mistake, they said it was too late to do anything about it.

Independent Indulgences: Big Box Guilt-B-Gone

Independent Indulgences: Big Box Guilt-B-Gone

You might feel guilty from buying from anything but the most independent of retailers. If you have fallen sway to the charms of big box stores, Cambridge bookstore Lorem Ipsum is offering ‘Bookstore Indulgences’ to assuage your guilt, complete with quasi-official Catholicy font. By purchasing these indulgences, you give the bookstore free money—and they forgive you.