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Polite Complaint Letter To Delta Earns Passenger 5,000 Extra Miles

Polite Complaint Letter To Delta Earns Passenger 5,000 Extra Miles

By cwalters February 14, 2009

A glitch in Delta’s website bumped Jesse’s return date up by a month, which sort of interfered with his travel plans when he showed up at the airport to check in. Here’s the complaint letter he sent to Delta, and their response.

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