nonverbal communication
Want to improve your ability to read the other person in a negotiation? Joe Navarro, a former FBI agent turned author who's making the requisite publicity circuit to promote his book, knows all about
body language, and
in this multimedia slideshow on WashingtonPost.com he explains some of the most common ones. He notes, "Our feet are probably our most accurate indicators of how we feel about things," which is funny because I've never been able to flip anyone off with my toes.
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secrets
The USA Today
quiz below, which makes a reference to a customer's "buying signals," got us wondering, what are our "tells" when we're in the store? It turns out there are all sorts of places online to help us with this bit o' self-knowledge.
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Consumerist
