Boa

gossip

When Things Get Crazy, Rumors Get Even Crazier

We received a tip today that Bank of America supposedly plans to close nearly all of its customers' credit cards on October 1st, but the only source we can find for this rumor is a single post at iReport.com, CNN's public journalism free-for-all. Everything else online that mentions this is traced back to that one short post. So, until we find out more, we're going to say this one is bunk—and a great example of how wild rumors can pop up during desperate times. (Thanks to Joseph!)

8:36 PM on Mon Sep 29 2008
By Chris Walters
9,161 views, 90 comments

Most discussed youbastid: Well, I just got an e-mail today from BoA stating that my credit line was increased another $500, so I'm more »

BoA's "Keep The Change" Program: Worth It?

What do you think of Bank of America's "Keep The Change" program? How it works is every purchase you make with your BoA debit card you make gets rounded up to the next dollar. The difference between that and the actual price gets moved from your checking to your savings account. The idea is to help people save. Good idea, but there's some potential downsides I can see: More »

10:22 PM on Tue Sep 9 2008
By Ben Popken
19,213 views, 106 comments

Most discussed chasnleo: My friend had a real problem with this. The problem is that when it goes to take the "change" more »

bank of america

BoA Reopens Credit Card Closed 10 Years Ago

At Bank of America, your accounts are Buddhist. As in, undergoing "eternal return," where accounts that have been closed and passed on will reemerge, rejuvenated, reopened, even if you closed them long, long, ago. Reader Chip writes: More »

5:01 PM on Thu Sep 4 2008
By Ben Popken
9,282 views, 33 comments

marketing

Bank Of America Gives You A Sales Pitch When You Call To Ask Them To Stop Giving You Sales Pitches

Jasper got a notice in the mail about marketing from Bank of America, so he called them up to opt-out. After agreeing to stop spamming him, the Bank of America CSR launched into a sales pitch for their "credit protection" services... More »

9:56 AM on Wed Jul 9 2008
By Meg Marco
6,032 views, 42 comments

Latest by Marshfield: BofA did OK by us until they dropped their VisaBuxx card. It was handy to be able to load funds more »

worst company in america

Worst Company In America 2008 "Sweet 16": Bank of America VS Blue Cross Blue Shield

Here's your seventh "Sweet 16" match-up: #7 Bank of America VS #23 Blue Cross Blue Shield More »

12:35 PM on Wed Jun 18 2008
By Meg Marco
4,786 views, 49 comments

Latest by tybeedawg: I have a BofA credit card, which I have been paying off through a debt consolidation company for a couple more »

kids today

Bank of America Gives 6-Year-Old A Credit Card

Didn't you hate not having access to credit when you were 6? Today's kids don't have to suffer like you did. Meet Bennett Christiansen of Aurora, IL. He's got a shiny new Bank of America credit card with a $600 limit. More »

7:29 PM on Tue Jun 17 2008
By Meg Marco
12,626 views, 71 comments

fees

Bank of America: "Free" Checking Means You Have To Call And Have The Fee Waived Every Month

Reader Tara has a checking account with Bank of America that's supposed to be "free" if she meets 1 of 3 balance requirements. She meets one of them, but Bank of America keeps charging her $20 — and they don't intend to stop. More »

2:49 PM on Tue Jun 17 2008
By Meg Marco
9,890 views, 64 comments

confessions

5 Confessions Of A Bank Of America Personal Banker

We confess, we love confessions. We are fascinated that BOA can be the largest and the most despised bank chain in the country. We received a letter from a person who identifies himself as a former Bank Of America personal banker and he's ready to talk. Have a seat in the Consumerist confessional. 5 confessions of a BOA personal banker, inside.. More »

9:11 AM on Thu May 22 2008
By Jay Slatkin
22,776 views, 57 comments

Latest by arl84: A lot of this is true, except number 2. This personal banker is obviously just ignorant, or too lazy to more »

results

Polite Letter Gets Bank Of America To Refund Overdraft Fees

Jenn's checking account with Bank of America recently had a policy change designed to increase overdraft fees, and it worked: sometime between Friday night and Saturday morning she was hit with 6 NSF charges going back the previous 48 hours, because she was about 15 minutes late transferring funds into her account the day before. Technically she had broken the new policy, but Jenn hadn't realized or remembered that there was a policy change and she was taken by surprise. She decided to try to reason with BoA's corporate office about the fees, and explain why she thought they were unfair.

Today, she let us know that her letter worked: "Just got off the phone with BoA Corporate in Boston. They're refunding everything! It pays to write."

More »

5:46 PM on Thu May 15 2008
By Chris Walters
4,434 views, 31 comments

Latest by Del Swazio: Just left BoA for this exact reason, except I could not get them to refund my fee. For those slamming more »

chargebacks

Chargebacks Have Geographical Limitations

Longtime Consumerist reader TBT read the fine print for a credit card she recently opened with Bank of America, and discovered that buried in pages 13 and 14 is a section that limits your right to request a chargeback to your home state or within 100 miles of your home address, and only for purchases over $50. He found this shocking, but, actually, this is a limitation provided by the Fair Credit Billing Act. If you dislike it, here's a great post of ours on writing effective letters to Congress.

2:46 PM on Fri May 9 2008
By Chris Walters
4,710 views, 52 comments

Latest by MadgePolites: @chrisjames: I'd expect many of USAA's customers to care about the declaration of war voiding, given the nature of their more »

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