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    Consumerist
    • savings accounts

      Don't Let Maintenance Fees Ruin Your Automatic Savings Program

      If you participate in an automatic savings program like Bank of America's Keep the Change service, where debit card purchases are rounded up and the difference is deposited into your savings account, keep an eye on maintenance fees. James says he was hit with a $5 charge last month because he hadn't met the minimum monthly deposit requirement of $25: "It turns out that I wasn't even accruing $5 worth of change per month, so I was losing more money due to the maintenance fee than I was saving via Keep the Change!" More »

      5:57 PM on Wed Nov 11 2009
      By Chris Walters
      2,556 views, 22 comments

      Most discussed nascardan: The fee is for the savings account, not for Keep The Change. I set up my savings account with BoA more »

    • testing the water

      Is Bank Of America Of Trying To Skirt The CARD Act With New Annual Fees?

      In a series of recent posts, WalletBlog has accused Bank of America of breaking the spirit of its "no new fees" promise and of potentially breaking the law next year, after it announced it will introduce annual fees on some existing credit card accounts in 2010. More »

      11:35 AM on Tue Nov 10 2009
      By Chris Walters
      11,608 views, 68 comments

      Most discussed PLATTWORX: BofA seems to be breaking the law here. That said, I received a letter from Citibank just last night telling me more »

    • bank of america

      BoA EECB Gets $525 In Overdrafts Refunded

      Bank of America charged Kelsey 15 overdraft fees totaling $525. Which was weird, because Kelsey had overdraft protection on the account. A BoA customer service rep would to refund $140 as a "courtesy" but that's not very courteous when you're still out $385. That's when Kelsey decided to whip out the ol' EECB and kick some ass: More »

      5:32 PM on Thu Oct 29 2009
      By Ben Popken
      9,124 views, 31 comments

      Most discussed Radi0logy: Where did $245 morph into $525? I must have missed that more »

    • overdraft fees

      Bank Of America Uses Temporary Hold To Trigger Overdraft Fee?

      Bank of America got so fee crazy last week that it applied a $10 overdraft fee to Christopher's account even though it wasn't overdrafted. I went back and forth with Christopher to try to figure out what BoA could have done to trigger this, but as you can see from the screen cap below, he only had two debits on the day of the event. More »

      4:03 PM on Mon Oct 26 2009
      By Chris Walters
      18,702 views, 122 comments

      Most discussed jvanbrecht: Thats an awfully low balance available on that debit card.... Not saying the OP is wrong.. but seriously... unless more »

    • annual fees

      Bank Of America Will Introduce Annual Fees Next Year On Some Cards

      Bank of America has announced that it plans on "testing" annual fees on some of its reward cards starting next year. The odds are good you won't see this—a BoA spokeswoman says it will only be tested on 1 percent of accounts globally—but who knows? Maybe the BoA Fairy will smack you down. More »

      2:00 PM on Tue Oct 20 2009
      By Chris Walters
      4,943 views, 58 comments

      Most discussed Hedgy2136: Clark Howard was talking about this the other day. Apparently, BoA has been sending out letters randomly to cardholders. In more »

    • schadenfreude

      Bank Of America Posts $1 Billion Loss In Third Quarter

      Do you hate Bank of America? Well take today's earnings report and wallow around in it like Ann-Margret in beans, becuse the bank has posted a loss of $1 billion before dividends to preferred shareholders—"When those dividend payments are included, the loss was $2.24 billion," reports the New York Times. More »

      11:29 AM on Fri Oct 16 2009
      By Chris Walters
      2,884 views, 45 comments

      Most discussed Esquire99: I think it's pretty disturbing that Obama's new pay czar forced Lewis to take NO salary this year, because his more »

    • hello, I'm crazy

      Man Sues Bank Of America For $1.78 Trillion Billion Dollars

      Dalton Chiscolm has sued Bank of America and its board, and wants "1,784 billion, trillion dollars" in return for being subjected to what the judge describes as "inconsistent information from a 'Spanish womn' [sic]" as well as allegedly misrouted checks. In addition, Chiscolm wants another $200,164,000 in damages. We're not sure why that amount is separate, but who knows how a mind like Chiscolm's works? More »

      11:18 AM on Fri Sep 25 2009
      By Chris Walters
      18,950 views, 109 comments

      Most discussed TCama: Okay, it took me some time to figure this out, so I'll post it here for other people like me. In more »

    • investigations

      Bank Of America Board Members Subpoenaed

      New York Attorney General Andrew Cuomo's office is gathering information in order to file fraud charges against some BoA executives over what they knew, and what they hid, when they acquired Merrill Lynch & Co. a year ago. Earlier this week, his office subpoenaed 5 board members to find out "what they knew regarding the mounting losses and bonus payments at Merrill before the deal closed on Jan. 1 and what role they played in deciding whether to disclose that information to shareholders," according to the Associated Press. More »

      9:36 AM on Fri Sep 18 2009
      By Chris Walters
      1,735 views, 18 comments

      Most discussed Esquire99: I can't quite put my finger on it, but something about Andrew Cuomo really bothers me. For some reason more »

    • bank of america

      Update: BoA ATM Card Dispatched To Stranded Traveler After Return To U.S.

      After stranding reader Shannon in Siberia with no functioning ATM card, Bank of America has reached out to her and made up for the situation. Sort of. A new card was immediately dispatched, but the corresponding PIN didn't show up until five days later. She did, however, receive a $100 Amazon gift card for her inconvenience. More »

      7:47 AM on Fri Aug 21 2009
      By Laura Northrup
      5,048 views, 47 comments

      Most discussed nstonep: If I were designing bank of america's olap I'd sure as hell have it freeze an account immediately (no siberian more »

    • updates

      Banned Bank Of America Customer Says His Credit Is Clear

      Earlier this week we wrote about how BoA told Jesse he could never have an account with them, but they wouldn't give a specific reason. A lot of readers and tipsters suggested ChexSystems was the culprit, so we asked Jesse if there was something in his credit past causing the problem. More »

      9:06 AM on Wed Jul 8 2009
      By Chris Walters
      15,433 views, 50 comments

      Most discussed Matthew Coussens: Regarding ChexSystems, it maybe that Jesse is the victim of identity theft. I was involved in a similar situation more »

    • updates

      Bank Of America: "That's Why You Don't Open New Accounts Online"

      After reading about how Jesse was banned for life from Bank of America for no clear reason, other readers wrote in with similarly bizarre BoA stories. Wayne was locked out of his new account after he opened it and charged a $75 overdraft fee. Chris was sent checks linked to a duplicate account and then charged penalties when the checks bounced. Edward's new account was closed but the CSR refused to tell him why, and he was charged a $60 "research fee" for the closing. When Edward went to a BoA branch to clear things up, he says the employee there told him, "That's why you don't open up accounts online." More »

      9:06 AM on Wed Jul 8 2009
      By Chris Walters
      15,455 views, 62 comments

      Most discussed Tiny Bug: "That's why you don't open up accounts online." No, that's why you don't open up accounts with Bank of America more »

    • success stories

      EECB Finally Gets Someone At Bank Of America To Listen, Admit Responsibility

      Bank of America messed up Andy's credit score by failing to send him credit card statements or giving him online access to an old account he only recently started using again. They also refused to work with him over the phone, telling him each time he called that they had no record of his previous conversations with customer service and therefore no reason to believe him. More »

      4:03 PM on Mon Jun 22 2009
      By Chris Walters
      6,447 views, 19 comments

      Most discussed CheritaChen: I'll say it before someone else (inevitably) does: that first time he called and had it explained to him why more »

    • mergers and acquisitions

      Frontline Examines The Bank Of America/ Merrill Lynch Merger

      The merger between Merrill Lynch and Bank of America was sold to us as a marriage made in heaven that would save the financial system. It wasn't, and it didn't. Now Frontline takes a closer look at the now-infamous debacle that cost tax payers billions — and CEO Ken Lewis his chairmanship. More »

      11:29 AM on Wed Jun 17 2009
      By Meg Marco
      7,713 views, 38 comments

      Most discussed grapedog: Why ANYONE believed anything that washington or wall street or the media said is beyond belief for me. I'm of more »

    • mortgage meltdown

      Lawsuits: Countrywide Ex-CEO To Feel Wrath Of SEC

      His extreme orangeness, former CEO and founder of Countrywide Home Loans Angelo Mozilo, is about to be slapped with civil fraud charges, according to the Wall Street Journal. More »

      4:07 PM on Thu Jun 4 2009
      By Meg Marco
      3,729 views, 18 comments

    • wcia 2009

      Worst Company In America: FINAL FOUR Comcast VS Bank Of America

      A big cable company vs a big bank. A repeat of our final match-up of 2008. Last year Countrywide (now part of Bank of America) prevailed. Which one will you choose? More »

      1:39 PM on Tue May 5 2009
      By Meg Marco
      8,166 views, 79 comments

      Most discussed Radi0logy: Oh boy, here we go. Cue the 100s of teenagers whining that Comcast is a monopoly, because the only other more »

    • wcia 2009

      Worst Company In America: FINAL FOUR

      Here we go people: It's the Final Countdown. Let's hear it for the last four companies standing. More »

      1:05 PM on Mon May 4 2009
      By Meg Marco
      12,141 views, 30 comments

    • bank of america

      BoA Hikes Rates On Millions Of Credit Card Customers

      Last week Bank of America decided to hike rates on millions of credit card customers. They said that if you carry a balance and have an interest rate below 10%, starting in June you're likely to see it spike into the double-digit category. BoA said it had to do it because these customers were "underpriced relative to market conditions." But according to at least one email, Bank of America might be underrepresenting the number of customers caught in its interest rate dragnet... More »

      9:49 AM on Mon Apr 13 2009
      By Ben Popken
      9,963 views, 107 comments

      Most discussed ophmarketing: We've been over this. BoA is just the latest in a long line of what will no doubt be every more »

    • bank of america

      Bank Of America Charges You To Cash Its Own Checks If You're Not A Customer

      Bank of America doesn't think cashing checks drawn on its own accounts is a service that should be free to no-name people who come in off the streets—they want $6 for that privilege, one reader recently discovered. More »

      9:09 PM on Thu Mar 26 2009
      By Chris Walters
      17,044 views, 287 comments

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