In-store beacons are low-power Bluetooth devices that let stores or brands push promotions out to customers smartphones. They only work when the shopper has opted in by installing an app. Do you really want your favorite shampoo brand beaming coupons at you every time you walk by a shelf? They haven’t really caught on, but Rite Aid is deploying them in 4,500 stores. [More]
In advance of the new iPhones coming out this week, Apple has begun rolling out iOS 8, the latest iteration of its operating system for iPhones and iPads. With some who’ve updated their devices already complaining about inefficient battery use, we wanted to remind you of a power-draining annoyance that occurs with every recent update of iOS. [More]
If you dislike handing your credit or debit card over to restaurant employees and letting them wander off with it for a while, you’re not alone, and that’s why some restaurants are experimenting with mobile pay-at-the-table technology.
Emailing a company about a product problem via their front-facing email address usually has about as much effect as wishing your way out of debt (just don’t tell the producers of The Secret). But Steve emailed Panasonic and instead of getting nothing or a generic response back, he actually ended up sending a series of emails back and forth with a product engineer who solved his consumer conundrum. Amazing! Here’s his story.
- Amazon: 3 months of Amazon Prime free with $100 worth of textbooks in cart (No actual purchase necessary)
- Froobi: Refurbished SanDisk Sansa e270 6GB MP3 Media Player w/ FM/Voice Recorder for $55.95
- Amazon: “Narrow Stairs” by Death Cab For Cutie, $5 DRM-free MP3 album
Highlights From Dealhack
- REI: Summer Sale: Up to 40% or More off Apparel, Footwear, & Gear
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Highlights From Bargainist
The Best Buy in Secaucus, NJ refused to match J&R’s price for a Bluetooth headset, claiming that J&R was not covered by Best Buy’s price match guarantee. Best Buy employees first called J&R—a large New York electronics retailer—a wholesaler. A manager later insisted that J&R was a Mom & Pop store and refused to match the lower price. When reader Steven attempted to cut through the absurdity by calling corporate, he was told that the price match is provided at each store’s discretion. Read his full story, inside.
A professed non-early-adopter has reviewed 8 different Bluetooth headsets in a range of prices, scoring them on design, functionality, sound quality, and value. Her favorite from the group: the huge Plantronics Voyager 520, which sells for around $100. Coming in last was the $100 Samsung WEP410, which kept falling out of her ear.
Marketers in France are planning to beam location-specific ads to your phone via Bluetooth, the common short-range wireless transfer technology that’s now included in nearly every new cellphone, reports Reuters. Currently under consideration is just what sort of ad would be compelling enough to tempt consumers to opt in on such messages, since there’s no way advertisers can force you to accept Bluetooth communications.
Buy.com sold Chris two Jabra BT350 bluetooth headsets advertised as OEM, but one arrived with a broken charger and headset. When Chris contacted Jabra, as per Buy.com’s instructions, he was told that because the headset was refurbished, its warranty was void.
Kensington customer service is nice. George searched all up in the internet’s biznatch but could nay find another trackball just like the one he had.
By insisting on his consumer rights, Sandar got Best Buy to sell him a $1999 plasma HDTV for $1499.
Rick needed a replacement earbud gel on his Jabra Bluetooth headset. He’s a Cingular customer so he went into a Cingular store to buy one. They told him he would have to buy an entirely new headset.
• Today’s Woot! is a pair of fancy-schmancy Bluetooth phones for $65, which integrate with your PC, PDA, or cellphone to do…things. Marvelous things, like unto a regular cell phone. In fact, why do you still have a landline?
Business as usual for Verizon Customer Service Representative #1: a customer writes in, frustrated but polite, with a cogent complaint. When shopping for their phone, they were misleaded and/or lied to about the phone’s functionality by a Verizon employee. While the customer does not demand a refund, they are looking for some sort of acknowledgment that they have been wronged and want to know what Verizon is going to do in the future to prevent their sales reps from selling products based upon misleading and dishonest claims.