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paypal
Paypal Declares Chris Pirillo Stole $450 From Himself
Someone hacked into super-famous blogger Chris Pirillo's PayPal account and bought $450 worth of iTunes cards. On his birthday, no less. After a review Paypal declared to him,"We have completed our investigation of your claim and have determined that this is not an instance of unauthorized account activity." More »
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credit cards
Risk-Based Pricing Is A Myth
Credit card companies need to penalize bad behavior with outrageous fees to keep credit affordable for the rest of us, right? Yeah, not so much. Credit Slips blogger and Georgetown Law Professor Adam Levitin argues that risk-based pricing is a myth that credit card companies exploit to escape well-deserved government regulation. More » -
There is a man in Brooklyn who is investigating everything he purchases. The Mission: A year-long effort to meet the laborers and craftsmen who build what I buy – and put a human face on consumption. For every transaction, there must be a personal connection with someone along the production chain.
Sounds tiring. [Gothamist] -
productive complaining
Comcast Monitors Twitter For Angry Customers?
The brass at Comcast are keeping an eye on Twitter, according to Michael Arrington of TechCrunch. He spewed some bile about Comcast via Twitter and got an immediate response from their internet damage control team. More » -
snubbed
Target Refuses To Talk To Bloggers And "Non-Traditional Media Outlets"
A Target billboard depicting a woman spreadeagled over a Target logo with her vagina centered squarely on the bullseye has some parents and feminists all riled up. One of them, Amy from ShapingYouth.org, contacted Target to see if they realized, you know, that their ad had a woman's crotch centered on a bullseye. More » -
billing
Sign Up For Yahoo Voice And Receive A $74.95 Charge From Yahoo Personals
Yahoo Personals surprised technology guru Russell Shaw with a charge for $74.95 when he signed up for Yahoo Voice. Russell had let his subscription to Yahoo Personals lapse last February and ignored Yahoo's repeated entreaties to renew his membership. He assumed his account was cancelled, told his credit card company not to authorize any new charges, and did not inform Yahoo when he lost his credit card last May. More » -
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consumer advocates
Blogger Who Wrote About A Business Wins Defamation Lawsuit
Considering the lifeblood of The Consumerist is publicizing stories of bad businesses and bad business practices—including drawing attention to personal stories on other peoples' blogs—we were happy to read that blogger Philip Smith won the federal defamation and trademark dilution lawsuit brought against him by a company he wrote about on his personal blog. Although it doesn't guarantee that other angry business owners or their legal teams won't come after you for writing about your unpleasant experiences with them, it cheers us to know that, at least in this case, a federal judge felt that Smith should be protected from retaliation for telling his side of the story. "It's not about the title, it's about the content, said Judge Henry Hurlong, Jr.; a journalist turns out to be anyone who does journalism, and bloggers who do so have the same rights and privileges under federal law as the 'real' journalists." More » -
how to
Live Without Credit Cards
The best way to escape from our mindless purchase economy is to ignore your credit cards in favor of pure, reliable cash. Credit cards undoubtedly have value - purchase protection, rewards, convenience - but only for consumers who use credit responsibly. No Credit Needed wrote a useful guide for anyone willing to live the credit-free life. More » -
reviewme
ReviewMe Responds To Fraudulent Listing of Lifehacker, BoingBoing, MAKE...
Patrick Gavin of ReviewMe, the site caught selling reviews on Consumerist's sister-site Lifehacker, as well as BoingBoing and MAKE, has responded via IM. In short, he claims that there was a loophole in the site that allowed people to submit sites that weren't theirs...
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