Blockbuster Won't Refund My Money Because They Screwed Up Yesterday

Blockbuster Won't Refund My Money Because They Screwed Up Yesterday

Even when it was the biggest bully on the playground, Blockbuster Video was never really known for its amazing customer service. And now that the company’s death rattle is growing louder, the idea that “the customer is always right” has apparently become “you’re wrong because yeah, whatever.” [More]