Consumerist
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legalese
End-User License Agreement Requires You To "<<<<<†<<à y" Before Letting You Play World Of Warcraft
One of the bloggers at BoingBoing attempted to install World of Warcraft on his Ubuntu Linux laptop, but first he had to agree to... something. Full picture inside. More » -
phone numbers
Secret Phone Numbers And Email Addresses To Reach Executives At 101+ Companies
Inside, email addresses, phone numbers, and addresses for over 100 different companies to inject your customer service complaints into their corporate executive offices, and get it well on the way to success.
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errors
Blizzard "Can't" Refund My Money For Downloads That Didn't Work
Reader Zach is having some trouble with Blizzard and is wondering what he should do. He tried to download a copy of Diablo II from their digital store, but the download didn't work. Blizzard's customer service then tried to download it again — which also didn't work. Finally, they told him to buy it at an actual store — which he did. Now he's bought the game three times and would like some money back. More » -
blizzard
Reach Blizzard Entertainment Executives
If you have a problem with Blizzard Entertainment, makers of World of Warcraft, among other diversions, and contacting regular customer doesn't help, try some of the contact info inside... More » -
twc
Time Warner Cable Responds To World Of Warcraft Disconnections
Jeff Simmermon, the Digital Communications Director for Time Warner Cable, has responded to the charges that TWC is responsible for the lags and disconnections plaguing East Coast World of Warcraft players. He took a look at the traceroutes posted on Blizzard's user forums and sent the response. More » -
time warner cable
Time Warner Cable Customers Can't Play World Of Warcraft
Update: The Director of Digital Communications at Time Warner Cable has responded.
We don't play World of Warcraft, but if we did, it looks like we'd have to cancel Time Warner Cable and install FIOS in order to guarantee a connection to Blizzard's servers. That's what some East Coast WoW players are saying—they've been suffering disconnections and game-killing lags for months now, and Time Warner Cable seems unable to solve the problem. They swear they're not doing anything to disrupt or throttle gamers, and say that "customers who are having problems on the local level should contact customer service." Based on the 24-page thread on Blizzard's forums, TWC's customer service has yet to resolve the issue. More »
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blizzard
Avoid Denver: United Airlines Waiving Fees
The above-pictured blizzard is hitting Denver right now, and if you'd like to avoid connecting through that airport on United, they're waiving fees. Up to 3' of snow is expected in Northern Colorado. Brrrr. Customers can check the status of their flights at united.com or calling 1-800-UNITED-1 (1-800-864-8331) for automated, up-to-the-minute flight arrival and departure information before leaving for the airport. —MEGHANN MARCO More » -
blizzard
Blizzard Bankrupts Nerds
Our geeky, mouth-breathing brother site — long a source of bemusement and contempt to the editors at Consumerist as they wax on and long about imaginary elves that live inside their computer — have been on a roll with consumerist-releated complaints lately. We're starting to warm up to these guys. More » -
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complaints
Lambda Legal Clucks Tongue At Blizzard For Anti-Lesbian Guild Policy
Speaking of virtual sex, Lambda Legal has gotten involved in the Blizzard debate over whether or not gay and lesbian friendly guilds (clubs of players who enjoy playing with one another in online games, for those unfamiliar with the jargon) are allowed to advertise in their wildly popular game, World of Warcraft. Lambda Legal is an activist group aimed at protecting the civic rights of gay, lesbian and transgendered Americans, and they've sent Blizzard a friendly letter, asking them to cave on their current policy: citing gay and lesbian players for mentioning their sexual preference, ostensibly because it makes them targets of bigotry. More »
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