Exec Formerly Known As “Comcast Frank” Has Some Tough-Love Advice For Company

Exec Formerly Known As “Comcast Frank” Has Some Tough-Love Advice For Company

Once upon a time, Frank Eliason was better known Comcast Frank, heading up the cable company’s Digital Care team during a time when people began to realize that complaining on the Internet could get results. He left Comcast in 2010 to take his social media and customer service skills to Citigroup, but his legacy of giving a damn about customers remains. So after months of seeing Comcast make one huge goof after another, Frank apparently felt compelled to pen an open letter to his former employer with some good advice. [More]

(eBay)

Someone Just Paid $25K For A Pair Of First Generation 8GB iPhones

Can you remember a time when you couldn’t whip out your phone during an argument over who played that one guy in that one movie, or find out how many miles it was between you and a cheese store? Seems like the Dark Ages now, but for those who thrive on nostalgia and have deep pockets, you just missed out on spending a boatload of cash on a blast from the past — a pair of original, first generation iPhones that recently went for more than $25,000 on eBay. [More]

Charlotte Bronte's earliest known writing. (British Library)

British Library Putting Hundreds Of Important Literary Resources Online

If you’ve read every word in print by Jane Austen, or pored over Oscar Wilde’s plays until your eyeballs felt like they’d been open since the 16th century, you’ll probably be pretty excited over the British Library’s new site featuring hundreds of manuscripts, papers and other documents from England’s brightest literary minds. [More]

Judge Cites Steve Jobs' Own Words In Refusing Dismissal Of E-Book Suit

Judge Cites Steve Jobs' Own Words In Refusing Dismissal Of E-Book Suit

Apple co-founder Steve Jobs’ words came back to haunt the electronics company today. Its attempt to have a judge dismiss charges of e-book price-fixing were refused, in part because of things Jobs said during his time with Apple. [More]

New Jersey Goes After Woman For $73 Debt From 1977

New Jersey Goes After Woman For $73 Debt From 1977

Thirty-five years ago, the state of New Jersey accidentally overpaid on a teenager’s unemployment claim to the tune of $73. Now the Garden State wants that money back. [More]

3 Wacky Tales From Our Crypt

3 Wacky Tales From Our Crypt

A selection of stories from our past archives with evergreen appeal, and aftertaste. We bring you horrific tales of The Hellraiser Sneaker, The Cellphone Call That Destroyed My Speakers, and I Bought A New Punching Bag That Turned Out To Be Stuffed With Dirty Underwear. [More]