Reader John is an Amazon Prime member who can’t get anything sent to his house via UPS without a signature after he filed a claim over a $30 DVD that never showed up. He really likes his UPS driver, but the guy says that because of the “blacklist” he’s powerless to leave packages when John isn’t home. Period. Does anyone know how to get off of a UPS blacklist?
Speaking of making returns, retailers are placing some serial returners on blacklists. This is mainly to prevent abuse, like these scammers who stole over a million dollars from Home Depot in fraudulent returns, but sometimes legitimate consumers can find themselves on the return blacklist. Based on first-hand experience, Become’s Pocket Change tells us how to get off the list. — BEN POPKEN
Welcome to the consumerist blacklist, Dalton Trumbo!