http://consumerist.com/2008/03/07/a-nextel-customer-service-rep/

A Nextel customer service rep says that earlier this week around 25,000 customers erroneously received a text message saying they would be billed $5.3 million in overages. That’s each, as in $5.3 million per person. “Suffice it to say it was a busy day at the call center,” says our insider. Anyone get one of these messages and can send in a picture of it?

Barnes & Noble Error Leaves Gift Card Unused, Doubles Charges On Credit Card

Barnes & Noble Error Leaves Gift Card Unused, Doubles Charges On Credit Card

It’s bad enough when a glitch on a retailer’s side screws up your method of payment, but Barnes & Noble took so long to investigate and respond to one customer’s emails that by the time they acknowledged they’d made a mistake, they said it was too late to do anything about it.