Sprint Sends You Bill For $32,669

Sprint Sends You Bill For $32,669

Jessie opened his Sprint bill and nearly had a heart attack. Staring back at him was in big bold letters: COLLECTION AGENCY ALERT. After recovering, Jessie looked at his bill and nearly had a second heart attack. It said the amount due was $32,669.00. Huh? Had his cellphone been hacked? Used as a call-home payphone for a neighborhood of Tajikistan émigrés? Used by NASA as a Space Station communications channel? Take a guess and then see the answer inside…

http://consumerist.com/2008/03/07/a-nextel-customer-service-rep/

A Nextel customer service rep says that earlier this week around 25,000 customers erroneously received a text message saying they would be billed $5.3 million in overages. That’s each, as in $5.3 million per person. “Suffice it to say it was a busy day at the call center,” says our insider. Anyone get one of these messages and can send in a picture of it?

Barnes & Noble Error Leaves Gift Card Unused, Doubles Charges On Credit Card

Barnes & Noble Error Leaves Gift Card Unused, Doubles Charges On Credit Card

It’s bad enough when a glitch on a retailer’s side screws up your method of payment, but Barnes & Noble took so long to investigate and respond to one customer’s emails that by the time they acknowledged they’d made a mistake, they said it was too late to do anything about it.