I Persevered Through Comcast's Incompetence, Got A Nice Prize

I Persevered Through Comcast's Incompetence, Got A Nice Prize

James couldn’t seem to do anything right when it came time to coax Comcast into renewing his promotional cable discount. He tried a phone call and an email and was thwarted at every turn, but one last effort that started with an online chat led to paydirt: the company forgave his $128 bill and and slashed monthly charges on his HD box. [More]