AT&T To Pay $105 Million To Settle Wireless Bill-Cramming Charges

(Mike Mozart)

In a few minutes, the Federal Trade Commission, the FCC and attorneys general from 50 states and the District of Columbia will announce a $105 million deal with AT&T that settles allegations that the company has profited off the practice known as “bill-cramming,” third-party charges illegally placed on customers’ wireless bills without authorization. [More]

FTC Gives Wireless Industry Suggestions On How To Not Be Bill-Cramming Jerks

FTC Gives Wireless Industry Suggestions On How To Not Be Bill-Cramming Jerks

Earlier this year, the Federal Trade Commission sued T-Mobile, accusing the wireless company of making hundred of millions of dollars off of so-called “premium” text-messaging subscriptions that were often never requested by subscribers. To preempt others from getting involved in illegal “bill cramming,” the FTC is asking carriers to implement policy changes now instead of waiting until it’s too late. [More]

(David Guija Alcaraz)

T-Mobile: We Shouldn’t Be Sued Over Bill-Cramming Because We’re Not Doing It Anymore & We’re Super-Sorry

Earlier this afternoon, the Federal Trade Commission filed a complaint against T-Mobile, alleging the wireless carrier made hundreds of millions of dollars off of bogus premium text-messaging charges “crammed” onto customers’ bills. The response from T-Mobile CEO John Legere isn’t exactly what you would describe as contrite. [More]

This sample provided by the FTC demonstrates how T-Mobile allegedly hid these charges from consumers.

T-Mobile Accused Of Making A Ton Of Cash From Bogus Charges On Phone Bills

T-Mobile, a company that has tried to position itself as being consumer-friendly, has been accused by federal regulators of being anything but friendly. The self-described “Un-carrier” has been accused in federal court of making hundreds of millions of dollars off of so-called “premium” text-messaging subscriptions that were often never requested by subscribers. [More]

(me and the sysop)

FTC Accuses Company Of Cramming Millions Of Dollars Of Bogus Charges On Wireless Bills

In the first case of its kind for the wireless industry, the Federal Trade Commission has accused a company and its owners of raking in millions of dollars by charging wireless customers for text services they never signed up for. [More]

FTC: Wireless Customers Should Be Able To Block All Third-Party Charges To Phone Bill

FTC: Wireless Customers Should Be Able To Block All Third-Party Charges To Phone Bill

While the FCC has recently enacted rule changes that make it more difficult for predatory third-party businesses to cram unwanted and unauthorized charges on consumers’ landline phone bills, it is still in the process of considering what to do about bill-cramming for wireless customers. For what it’s worth, the folks at the Federal Trade Commission have chimed in with their suggestion: Wireless providers should be required to give customers the option to block all third-party charges from their bills. [More]

FTC Goes After Nation's Largest 3rd-Party Billing Company For Profiting Off Bill-Cramming

FTC Goes After Nation's Largest 3rd-Party Billing Company For Profiting Off Bill-Cramming

The federal crackdown on the practice of landline bill-cramming — the slathering on of charges for often unauthorized third-party services onto consumers’ phone bills — continues, with the Federal Trade Commission accusing the country’s largest third-party billing business of attempting to cram $70 million worth of bogus charges down consumers’ throats. [More]

FCC Approves Anti-Cramming Rules For Landlines, But Nothing Yet On Wireless

FCC Approves Anti-Cramming Rules For Landlines, But Nothing Yet On Wireless

It’s been almost a year since the FCC finally got around to considering rule changes to keep landline phone service providers from padding customers’ bills with charges for third-party services that range from long-distance service to yoga classes. Today, the commission announced some new regulations — but they only goes so far in protecting consumers. [More]