In the first case of its kind for the wireless industry, the Federal Trade Commission has accused a company and its owners of raking in millions of dollars by charging wireless customers for text services they never signed up for. [More]
FTC Accuses Company Of Cramming Millions Of Dollars Of Bogus Charges On Wireless Bills
By April 17, 2013
FTC: Wireless Customers Should Be Able To Block All Third-Party Charges To Phone Bill
By July 23, 2012
While the FCC has recently enacted rule changes that make it more difficult for predatory third-party businesses to cram unwanted and unauthorized charges on consumers’ landline phone bills, it is still in the process of considering what to do about bill-cramming for wireless customers. For what it’s worth, the folks at the Federal Trade Commission have chimed in with their suggestion: Wireless providers should be required to give customers the option to block all third-party charges from their bills. [More]
FTC Goes After Nation's Largest 3rd-Party Billing Company For Profiting Off Bill-Cramming
By May 8, 2012
The federal crackdown on the practice of landline bill-cramming — the slathering on of charges for often unauthorized third-party services onto consumers’ phone bills — continues, with the Federal Trade Commission accusing the country’s largest third-party billing business of attempting to cram $70 million worth of bogus charges down consumers’ throats. [More]
FCC Approves Anti-Cramming Rules For Landlines, But Nothing Yet On Wireless
By April 27, 2012
It’s been almost a year since the FCC finally got around to considering rule changes to keep landline phone service providers from padding customers’ bills with charges for third-party services that range from long-distance service to yoga classes. Today, the commission announced some new regulations — but they only goes so far in protecting consumers. [More]
