Former Best Buy Salesperson Says: Electronics Salespeople Are Useless

Former Best Buy Salesperson Says: Electronics Salespeople Are Useless

Over on CNET, blogger and former Best Buy salesperson Sharon Vaknin shares her acquired wisdom with the Internet, putting together a list of the “7 things electronics salespeople won’t tell you.” What are they?

Improved Xbox Warranty Is Victory For Gamer's Bizzare Project

Improved Xbox Warranty Is Victory For Gamer's Bizzare Project

Conor’s plan to return his broken Xbox in a 40ft shipping container is over, thanks to Microsoft’s improved Xbox warranty, which now says:

The Big Box Project

The Big Box Project

    This site is a result of my customer service experience with the Microsoft Xbox 360 support/repair team. My 360 failed for the second time in 6 months but this time the service has changed… without warning. According to their “highest tiered” phone agent, Microsoft has exercised their “right to change the terms and conditions” of my warranty without notification. Upon first failure I received an empty box in the mail to return the damaged goods in, shipping covered. This time the cost of shipping falls upon me and, apparently, there is no other option. I pressed and pressed and pleaded my case but I was assured there are no exceptions. Well, since they can’t help me out and cover the cost of an empty box, they are going to be receiving and returning the biggest damn box they have ever seen. I won’t spend 15 dollars but I’ll spend 15,000 dollars to prove my point and expose their conniving ways.