Better Business Bureau Kicks Out Four Businesses

Better Business Bureau Kicks Out Four Businesses

What can you do if you’re too small to have a shot in our Worst Company In America contest, but too awful to not earn some sort of notoriety? Well, you can get your BBB membership revoked and earn a big fat F ranking. It’s no golden poo, but it’s a start.

No, You Can't Get Rich Quick Via Twitter

No, You Can't Get Rich Quick Via Twitter

The Better Business Bureau warns job-hunters and other money-seekers that no, you can’t earn massive amounts of money through secretive Twitter tricks.

That Probably Isn't Really Michael Jackson's Stuff You're Buying, BBB Warns

That Probably Isn't Really Michael Jackson's Stuff You're Buying, BBB Warns

We know how it is. As soon as a big star dies, you feel the immediate urge to buy his old stage-used sweat rag on Craigslist.

Ticketmaster Tries To Evade California Law By Calling "Gift Card" A "Discount Card"

Ticketmaster Tries To Evade California Law By Calling "Gift Card" A "Discount Card"

See this gift card, the one that says “GIFT CARD” in big letters? Ticketmaster insists it’s really a “Discount Card,” and thus, not covered by the California law preventing gift cards from expiring.

Big Publisher's Clearing House Scam Drop Hits Mailboxes

Big Publisher's Clearing House Scam Drop Hits Mailboxes

Call your grandma: the BBB reports a big mailing of Publisher’s Clearing house scam letters went out on March 6th and March 20th, promising people big bucks in exchange for a hefty up-front fee. The fraudulent letters use the name Publisher’s Clearing House and Reader’s Digest but are sent by flim-flammers, not these organizations.The prize never materializes and the scammers dematerialize after you stop forking over bogus processing fees. One grandma, thinking she won $1 million, got taken for over $4,000. The fraudsters sent her a “downpayment” check of $6,000 and told to deposit it and send $3,700 of it elsewhere to claim her million-dollar-prize. Inside, what the scam letter and check look like so you know what to call your grandma and tell her to watch out for.

Dell Hasn't Refunded Money For 45 Days

Dell Hasn't Refunded Money For 45 Days

Rob bought a monitor from Dell. Not just any monitor, a defective one. Ok, he didn’t specifically request it to come defective, but that’s how it did. So did its replacement. “The backlight was flickering constantly and it made me feel nauseous just looking at it,” writes Rob. He’s returned the monitors but Dell has yet to give him back his money. Every time he calls, they tell him it will be just 7-10 days more and that he paid with two credit cards is complicating things. So far it’s been 45 days.

BBB Will Now Give You An "F" Just Like Your Algebra Teacher Used To

BBB Will Now Give You An "F" Just Like Your Algebra Teacher Used To

Gone are the days of “unsatisfactory” ratings by the BBB — they’ve switched over to a letter grading system designed to provide consumers with “more detailed insight into a business’s track record.”

Credit Cards Scammers Pretend To Be From BBB

Credit Cards Scammers Pretend To Be From BBB

Robo-scammers are ringing up consumers and pretending to the Better Business Bureau, saying, “We’re from BBB – Because of bailout, we can offer you a low-rate credit card.” In this iteration, we see several three common scam characteristics combined: *Unexpected communication * Automated communication * Mention of topical event * Use of recognizable institution’s name * Money-saving opportunity. Investigators were unable to tell the exact nature of the scam. It could be been to steal your account numbers, or it might have just been a marketing affiliate’s sleazy way of generating leads for a credit card company trying to get people to transfer their balances. Complaints have been received about the scam at a BBBs serving Washington, West Oregon and Northern Idaho, as well as Midland,Texas.

http://consumerist.com/2008/09/19/this-saturday-september-20th-is/

This Saturday (September 20th) is the Better Business Bureau’s “Secure Your ID” day: in select cities, “bring up to three boxes or bags of paper documents that contain your personal information and we’ll shred them.” Or, you know, just do it yourself all year long. [BBB]

BBB Warns Consumers: Stay Away From TicketsMyWay

BBB Warns Consumers: Stay Away From TicketsMyWay

[Parent company] Event Tickets LLC has an unsatisfactory rating from BBB due to its performance, which includes nearly 100 instances of non-delivery of tickets, nearly another 100 complaints involving refunds and exchanges, and on about 200 occasions, the company has failed to even respond to BBB or consumers to resolve issues.

Beware The "Fannie Mae" Prize Draw Scam

Beware The "Fannie Mae" Prize Draw Scam

Scammers love to tap into national trends to put a new face on an old scam, and the “Fannie Mae, Freddie Mac Equity Prize Draw” scam spotted by the Louisville, KY BBB is no exception.

Do You Know What Grade Of Beef Taco Bell Uses? Do They? Does Anyone?

Do You Know What Grade Of Beef Taco Bell Uses? Do They? Does Anyone?

A reader sent us the contents of a Better Business Bureau complaint filed against Taco Bell. It describes how a customer tried repeatedly to find out what grade beef Taco Bell uses in its food, and how nobody at the company was able or willing to provide an answer. Not surprisingly, the BBB complaint also went unanswered. Let’s just hope they’re not sourcing their beef from forklift cattle, which is like downer cattle but has odd prong-shaped bruises on the side.

Find Your Attorney General Or Better Business Bureau

Find Your Attorney General Or Better Business Bureau

Bookmark this: MSNBC has a nice interactive map you can click to find your state Attorney General and/or Better Business Bureau. If a company is being really bad, it’s important to file an official complaint so it’s on the record. If a company gets enough complaints, it can move an AG’s office to investigate. The BBB will sometimes open a hearing in the event of a dispute, and your complaint goes into a publicly searchable database, although the anecdotal evidence supplied by our readers doesn’t paint a very encouraging picture of their dispute resolution process.

"Tiny Details" Owner Sends Miniature Threats To Former Customer

"Tiny Details" Owner Sends Miniature Threats To Former Customer

Tiny Details is a work-at-home company that pays hobbyists to make little dollhousey things. You buy the materials from Tiny Details for $55, make the assigned object(s), and Tiny Details buys them back. Unfortunately, many customers have complained about problems getting payments or refunds from the company over the years—here’s their less-than-stellar BBB entry. Yesterday Kristopher Buchan, the owner of Tiny Details, emailed one former customer/client to tell him his complaints amounted to libel. Buchan demanded the customer remove them from teh interweb, and threatened him repeatedly with a lawsuit. And now we’re posting about it on The Consumerist! See how that works, Tiny Details?

Executive Email Carpet Bomb Against Vonage Results In $450 Credit

Executive Email Carpet Bomb Against Vonage Results In $450 Credit

Score another point for consumers making it over the unyielding wall of “customer service.” Keith writes in about his recent struggles with Vonage, over an account he thought had been completely canceled six months earlier, “The carpet bomb instructions were inspired and within 3 weeks of sending my carpet bomb I got my resolve… The great part is I got my credit from the same person who stone walled me the months previous. Oh success is sweet.”

Register Complaints With The Better Business Bureau

Register Complaints With The Better Business Bureau

Another great way to establish a public record of a company’s customer service negligence is to file a complaint with the Better Business Bureau.

Getting Jacked When Selling Textbooks Back

Getting Jacked When Selling Textbooks Back

It’s campus book buy-back time which means one thing: tons of students getting screwed over across the nation.

Better Business Bureau To School Against Data Loss

Better Business Bureau To School Against Data Loss

Apparently, we’re not the only ones who notice that companies today can’t keep their fucking panties up around their waist when it comes to data security. The Council of Better Business Bureaus is trying to wise-up small businesses to the perils of securing their networks and locking down data.