best buy/bad return

Why Does Best Buy Need My ID To Return A Purchase?

Why Does Best Buy Need My ID To Return A Purchase?

A number of readers have written to us expressing concern over Best Buy’s recently implemented policy to require a photo ID when returning all in-store purchases. The readers noted that the store wasn’t just glancing at their IDs to check against the receipt but that they were inputting data into their system. Curious what was going on, we decided to ask Best Buy about their new policy. [More]