Amazon, Best Buy, United Airlines Make Consumer Reports’ Naughty List

Amazon, Best Buy, United Airlines Make Consumer Reports’ Naughty List

While the bearded guy at the North Pole is making his list and checking it twice before he heads out to deliver toys and/or coal on Dec. 24/25, our pals at Consumer Reports have already decided who they think deserves a shiny black hunk of anthracite in their stockings. [More]

Black Friday Shoppers Set Up Camp At Best Buys Nationwide

Black Friday Shoppers Set Up Camp At Best Buys Nationwide

For some people, the weekend before Thanksgiving means house-cleaning and checking their grocery list for the big feast on Thursday. For others, it means setting up a tent in front of Best Buy and settling in for the rest of the week. For these people, at least, Best Buy opening at 6 P.M. on Thanksgiving Day is good news.

[More]

Sprint & Best Buy Go After Students With 1-Year Free Service Deal. Is It Worth It?

Sprint & Best Buy Go After Students With 1-Year Free Service Deal. Is It Worth It?

Brands love hooking in high school and college students because they’re getting those young consumers at a critical point in their lives, where they are making some shopping decisions that will last for a long time. High school and college students love free stuff because it’s free. Put those two ideas in a cocktail shaker, stir for a minute and you’ve got the new offer from Sprint and Best Buy that gives a free year of Sprint service to students who get their phones (at a price) from Best Buy. [More]

(mrbill)

Best Buy Accepts Check For $2,500, Rejects One The Next Day For $320

Believe it or not, some people still write checks for large retail purchases. And even with all the new-fangled technology that gives consumers and retailers nearly instant access to account balances, there is still some mystery about just how some checks get approved or denied. Take, for example, the Best Buy customer in Ohio who had no problem with a $2,500 check, but who couldn’t get approval on a $320 check from the same store the next day. [More]

Insider: Everyone At Best Buy Dreads 6 P.M. Thanksgiving Day Opening

Insider: Everyone At Best Buy Dreads 6 P.M. Thanksgiving Day Opening

We’ve been writing a lot about major retailers’ plans to open on Thanksgiving Day. In case it isn’t clear, we aren’t fans of this phenomenon. According to to our poll data, our mailbox, and comments left here on the site, neither are our readers. We received a lengthy rant from an anonymous Geek Squad agent about how things look right now at Best Buy, and what workers at Big Yellow and Blue have to look forward to. [More]

Geek Squad Will Come To Your House And Plug In Your PS4 Or XBOX One For Only $99

Geek Squad Will Come To Your House And Plug In Your PS4 Or XBOX One For Only $99

Do you plan to buy a PlayStation 4 or an Xbox One in the coming weeks, but aren’t sure how to operate an HDMI cable? Best Buy is ready to help you out. Their Geek Squad will come to your house, add your new console to your home wireless network, update the device, set up user accounts, and most important of all: plug it in for you. All for only $99. [More]

(Triscuit Biscuit)

Best Buy Knows You Want To Waste Thanksgiving Camping Out For Stuff You Could Probably Buy Online For Less

It’s a little-known fact that at the first Thanksgiving feast, some of the pilgrims were sitting around the table while wishing in their heart of hearts that they were camped outside the local loom-and-musket shop in hopes of snatching up bargains. Hundreds of years later, Best Buy is finally honoring that wish by opening up at 6 p.m. on Turkey Day. [More]

Best Buy Is Just Daring You To Use Their Stores As Amazon Showrooms

Best Buy Is Just Daring You To Use Their Stores As Amazon Showrooms

Last week, we mocked Best Buy’s ad campaign that frames the electronics chain as America’s “holiday showroom,” mostly because it’s close to the truth. For many people, Best Buy is a fine showroom for the online retailers they plan to really buy from. The company knows this, and the ad campaign is a sort of dare. “Come on in,” they’re saying. [More]

Maybe Calling Itself A “Showroom” Isn’t The Best Holiday Marketing Plan For Best Buy

Maybe Calling Itself A “Showroom” Isn’t The Best Holiday Marketing Plan For Best Buy

A showroom is a place where you go to look at stuff and think about buying it, but it may not necessarily be in stock or even available. In the e-commerce era, it has a slightly different meaning: the term “showrooming” means visiting a nearby store to check out an item in person, then buying that item online from a different company. [More]

Grand Theft Auto Display At Best Buy Prevents Smaller Thefts Of Video Games

Grand Theft Auto Display At Best Buy Prevents Smaller Thefts Of Video Games

It’s not an unusual sight for the hottest new games at an electronics store to be in a secure place, making it harder for baddies to walk off with them. It is ironic, though, to see such a thing for the new game Grand Theft Auto V, a popular life-of-crime simulator. [More]

(kevindean)

Homeless Man Turns In Backpack He Found With $41,900 Inside To Mall Cops

Whenever we hear stories of people finding large sums of money out there a few things come to mind: Who are you people, wandering around with such riches? And also, it’s a good thing there are enough nice people in the world to find your stuff and give it back once you’ve inevitably misplaced your treasures. Like a homeless man in Boston who handed over a backpack containing $41,900 he found at a mall. [More]

Does Paramount See ‘Star Trek’ Fans As ATMs With Legs?

Does Paramount See ‘Star Trek’ Fans As ATMs With Legs?

Earlier this decade, Paramount successfully rebooted the entire “Star Trek” universe as a blockbuster movie franchise. Great news for them, but the release of the second film, “Star Trek: Into Darkness,” on Blu-Ray disc is kind of crappy news for the obsessive fan. That’s because a dedicated special-feature-watcher has to collect at least two different copies of the disc. [More]

Best Buy Will Trade You A Free iPhone 5 For Your Old Smartphone

Best Buy Will Trade You A Free iPhone 5 For Your Old Smartphone

Yet another retailer really wants your old phone and is willing to give you something pretty decent in exchange for it. Through Sept. 16, Best Buy is offering a minimum $100 trade-in credit to customers who trade in their old phones and switch to an iPhone 5. [More]

Best Buy Shoppers And Employees Save 9-Year-Old Girl From Violent Attacker

Best Buy Shoppers And Employees Save 9-Year-Old Girl From Violent Attacker

It isn’t just every parent’s nightmare: it’s the nightmare of every human being with a functioning soul. Police in Florida say that a stranger attacked a 9-year-old girl in the ladies’ rest room of a Best Buy store on Friday night while her mother was paying for her purchases. Another customer heard her screams, and witnesses say that employees and other bystanders rushed in to save the child. [More]

After A Year On The Job, How’s Best Buy CEO Hubert Joly Doing?

After A Year On The Job, How’s Best Buy CEO Hubert Joly Doing?

One year ago this week, Best Buy sought to end a turbulent year of executive shakeups, sinking sales, and all-around bad publicity, by naming Hubert Joly as the company’s new CEO. For a company whose previous CEO had worked his way from the retail floor to the boardroom, this was a huge departure, but was it a smart move? [More]

(PlasticJesus.net)

Is The “Useless Plastic Box” A Best Buy Exclusive?

Earlier this month, some Best Buy shoppers in the L.A. area began noticing a peculiar new offering on their shelves: A Useless Plastic Box, or rather the “Useless Plasticbox 1.2,” all for the low, low price of $99.99. [More]

(Darrell L James)

Best Buy Cancels My Black Tie Plan, Forgets To Tell Me

Reader L. had heard nightmare tales about Best Buy’s Black Tie Protection Plans, but they couldn’t possibly be true. Could they? Two years into a four-year protection plan on his TV, he found out the hard way. No, they didn’t refuse to cover his problem, or stall on sending a repair person over: they had canceled his plan back in 2011, but forgotten to tell him. [More]

(Spoott)

Best Buy Has Had My Returned Order For 11 Weeks But I’m Still Waiting On My Refund

Back in early May, Consumerist reader JR decided to buy a microwave off BestBuy.com, which should have been a simple process. Little did she expect that she’d end up paying for two microwaves and waiting nearly three months to get a refund. [More]