Best Buy called the cops on Alex because he told another shopper that the Jawbone headset he was considering was poor quality and marked up $30 from the manufacturer’s price. Alex went to Best Buy to purchase a new Bluetooth headset because the Jawbone he recently purchased from Verizon wasn’t cutting it. While browsing the headsets, he struck up a conversation with another customer who was checking out the Jawbone. Alex told his fellow customer that he had been disappointed in the quality of the Jawbone, and that Best Buy was charging $30 more than the manufacturer or Verizon. A sales associate overheard this and told the manager, who asked Alex to leave the store, then threatened to call the police, then did.