Best Buy Scans Customer's ID, Tells Him He's Returned Too Many Items

Best Buy Scans Customer's ID, Tells Him He's Returned Too Many Items

In early 2011, Best Buy began requiring a photo ID with all product returns, even if you had the receipt. As we noted at the time, it wasn’t just to make sure that you were the person who made the purchase; it was also intended to identify people who had a history of returning items. Now a man in Connecticut is finding out just what it takes to end up on the retailer’s bad side. [More]