Geek Squad Takes Three Months To Not Fix My TV

Geek Squad Takes Three Months To Not Fix My TV

Less than two years ago, Consumerist reader Eric plunked down more than $2,000 for a big, shiny Sony HD TV from Best Buy. He also got Geek Squad Black Tie Protection in case the TV needed fixing, which is exactly what happened earlier this summer. But three months later, Eric’s TV remains unrepaired. [More]