ben-popken

Get Your Money Tuned Up, March 25 NYC

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Next week the New York Times has asked me to be on a panel they're hosting called, "Your Money: A Financial Tuneup," along with Your Money columnist Ron Leiber, Jean Chatzky, the author of “Money 911”," and Burton Malkiel, an economics professor at Princeton and author of “A Random Walk Down Wall Street." Should be a fun and engaging look at how people are dealing with personal finance issues in these times. More »

New Book With Foreword By Ben Popken

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Marketing blogger Joseph Jaffe's new book. "Flip The Funnel" preaches some of the same new religion we do at Consumerist and uses as examples some of our favorite stories, like United Breaks Guitars and boogers in the Domino's. Joe is all about how customer service should be the first thought, not an afterthought. He warns how if companies don't stop being like Delta and start being like Zappos, if you don't make retention the new acquisition, social media will kill you. I like Joe's rap and I happily agreed to pen the forword, and I thought I'd share the results with you:

Get A Financial Tune-Up, March 25 NYC

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Join me and NY Times columnist Ron Lieber for a "being smart about personal finance in the recession" panel discussion and Q&A Thursday, March 25, at 6:30 pm. The show happens at 620 8th ave, 15th floor, admission is free. RSVP to financialtuneup.net. More »

Videodrome #3: Paper Puppet Reenactments Of Removed YouTubes

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Faster! Leaner! Meaner! Ben Popken rounds up Consumerist.com's top stories of the week, from psychotic stewardesses to deadly foreclosures. This week we introduce a new feature: printing out the internet and turning it into a puppet show.

Consumerist Videodrome #2: The "New Moon" Felons

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Is loving New Moon a crime? It is, if you accidentally tape it during your sister's surprise birthday party at the movie theater. Plus, how you will end up paying for Hulu after the Comcast/NBC merger, Oscar Meyer shaved meat, subprime loan gangstas, and a pacifier you might choke on. Now that we have a video show, what should my signoff be? Leave your thoughts in the comments. More »

Consumerist Videodrome #1

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It's Consumerist Videodrome #1! Wherein I make several important announcements about new changes coming to the site and show off my new cat.  More »

Consumerist Gets Awards, Makes Remarks

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This week Meg and I received the National Consumers League's Consumer Education and Leadership Award for our work on Consumerist. The award was given during the Everett C. Parker Ethics in Telecommunications Lecture. The annual event commemorates the work of pioneering media activist Everett C. Parker, notable for his work in getting a racist TV station's FCC license revoked in 1971. We'd like to share the video and the remarks we gave:  More »

Consumerist To Receive Consumer Education Leadership Award

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This Wednesday Meghann Marco and myself Ben Popken will accept the National Consumers League Consumer Education Leadership Award. We are honored and thankful.  More »

The Article Cash4Gold Doesn't Want You To Read

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By Ben Popken and Meg Marco  More »

5 Pieces Of Info To Keep Sacred, Or Lose Your Shirt

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Pretty basic stuff but sometimes people need a reminder. Check page 92 in the latest RD issue for more on what the dangers are and how to protect from them. I had a great interview with badass Avivah Litan, VP and distinguished analyst at Gartner research, that we only got to use one line from. I hope to publish it on Consumerist soon.  More »

Video: Panel w/ Craig Newmark, Bob Sullivan, Rachel Sklar, Ben Popken

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Here's the video of the Consumerist/Consumer Reports panel Tuesday night with with Craig Newmark, Bob Sullivan, Rachel Sklar, and Ben Popken. Moderated by Consumer Reports Editorial Director Kevin McKean, the topic was "Protecting The Endangered Consumer: High Impact Journalism In A Low-Budget Era." Highlights....  More »

A Few Spaces Left For Consumerist Party Tuesday

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There's about 30 spots left if you want to go to the Consumerist/Consumer Reports party/panel-discussion this Tuesday night from 6-8pm at the 92Y at 200 Hudson in New York, NY. Come Hear Ben Popken, Craigslist founder Craig Newmark, MSNBC's Red Tape Chronicles Bob Sullivan, and The Daily Beast's Rachel Sklar. Moderated by Consumer Reports Editorial Director Kevin McKean, the topic is "Defending The Endangered Consumer: High Impact Journalism in a Low-Budget Era." Also in attendance, Consumerist bloggers Meg Marco, Carey Greenberg-Berger, Chris Walters, Alex Chasick and Laura Northrup. Should be a good time. RSVP for a free drink at rsvp@consumerist.com.  More »

Video: Ben Popken Investigates for CNBC's On The Money

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Here's the clip from my piece and appearance on CNBC's On The Money on Friday night. I attended a Robert Allen Institute get rich in real estate seminar, interviewed some attendees, and gave tips on what to watch out for in "money-making opportunity" scams. Here are some red flags to beware:

  • Promises of fast and easy money
  • The person who brings you in gets a cut of your profits, and then you get a cut off new people you bring into the system
  • Requires large upfront fees before you really understand what's going on
As one interviewee told me, anyone who's got a killer investing strategy is out there doing it, they're not giving free seminars about it. Watch the video, inside...  More »

I should be on On The Money again tonight, CNBC, 8pm eastern. Turn on, tune in, drop out.  More »

Catch Consumerist On Twitter

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TV stations looking to save money can do so by interviewing guests remotely over Skype, as WTVT in Tampa did, live, with me this morning. No more paying for car service or bottled water!  More »

For those of you who wanted a transcript of the NPR interview I did yesterday about the Grocery Shrink Ray, we added one hereMore »

Ben Popken On NPR Talkin' 'Bout Grocery Shrink Ray

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NPR's Michele Norris on "All Things Considered" did a nice interview with me about that deadly Grocery Shrink Ray sweeping supermarkets across America. It looks like it just aired, you can listen to it online here. If you want to look at previous stories in the Grocery Shrink Ray series, check 'em out here. And if you have a example of a product that is shrinking in terms of volume or net weight and you want to submit it to us for a possible post, just send it on in to tips@consumerist.com.  More »

Ben Popken Talkin' 'Bout Grocery Shrink Ray In Various Media Outlets

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Media interest in The Grocery Shrink Ray sweeping across America continues, I was interviewed recently by CNNMoney.com, The Brian Lehrer Show, and Agence France-Press. Everyone knows prices are higher and manufacturers need to pass them on somehow. I don't like the method of shrinking sizes while keeping the prices the same. Or when they combine it with a package redesign, hoping we'll be so distracted by a new spigot that we won't notice we're getting less. My local pizza parlor went about it differently. They raised prices and taped up two articles explaining how rising wheat costs are driving up the cost of making pizza. They didn't, however, cut their pies into 12 slices instead of 8.  More »

Ben Popken On TV Talking 'Bout Shrinking Packages

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Here's the clip of yours truly, Ben Popken, on FOX 13 Tampa yesterday talking about the Grocery Shrink Ray that all the writers on the site have been doing a great job of covering. The interview was done over Skype webcam and I think it came out pretty well. "Shrinkage" and "downsizing" may be nothing new, but I think we're going to see more goods shrinking and by greater degrees in the coming months. It's practically a secret inflation. At the end of the story they say that some manufacturers are considering doing away with gallons of milk and instead selling 3/4 of a gallon, for the same price. If that happens, I think a lot more messages like the recording of the good ol' boy upset over the downsized Jimmy Dean's sausage are going to be left on customer complaint lines across America. As the guy in the New York Daily News shrinking package article (which I was also quoted in, whoo), said, "Soon people will be buying empty bags and empty boxes."  More »