Lenscrafters' Guarantee Is Kind Of Crappy Unless You
Complain To Corporate

Lenscrafters' Guarantee Is Kind Of Crappy Unless You Complain To Corporate

What does it mean to you when you hear that a company “guarantees” a product? Does it mean, “if this thing breaks, we’ll sell you a new one at half price?” Justin tells Consumerist that’s what means at LensCrafters, and he finds that very disappointing. He now refuses to go back there for his glasses in the future. Would you? [More]