Although stores often claim they employ receipt checkers to make sure you got everything you paid for, you still might get ripped off. This past weekend, three stores tried to sell us items that did not match their price tag or description. Each time, we politely pointed out the difference to a manager, and each time, we were rewarded for doing so, either with a reduced price or a better item than the original one we wanted. Let us tell you about our exciting weekend, inside.
JetBlue is launching a new fee, $7 for a pillow and an allergen-rebuffing blanket. It comes with a $5 coupon to Bed Bath and Beyond. It’s all part of what JetBlue describes as a “basket of fee changes” which they project will rake in an additional $50 million this year. I guess that’s someone’s idea of targeted marketing. “Guys, we need to figure out a way to hone in on this lucrative “buys blankets” crowd…”
Reader PlusTax says he got an email (above) advertising disaster preparedness supplies from Bed Bath and Beyond a few hours after the recent earthquake in California.
If you bought sheets at Bed Bath & Beyond you may have some money coming to you from a class action settlement. BB&B has begun notifying customers that they’ve settled a class action lawsuit brought over the thread count in their sheets. Apparently, said sheets had been labeled in a non-standard manner.
Bed Bath And Beyond isn’t doing so well now that you’re having trouble tapping that sweet, sweet home equity to buy 8 zillion thread count sheets. The WSJ says they’re discounting their merchandise heavily to try to tempt you. [WSJ]
Retailers are getting stricter with their return policies this year. If you’re not hot about the Marshmallow Shooter or Toshiba SD-4990 DVD Player grams got you, keep the receipt and don’t take it out of the package. Here’s the return policies of some of the major retailers. — BEN POPKEN
Reader John bought a Eureka vacuum cleaner from Bed Bath and Beyond in March. When the vacuum stopped working in August, John called Eureka. They asked that he get the vacuum repaired himself. John took said appliance to a local Brooklyn hole-in-the-wall repair place where it was “repaired” and by “repaired” we mean “stored for several days and returned.” From John’s email:
“TRY ME!” exclaims the packaging on the Anolon Santoku, exhorting the consumer to give the “Sure-Grip” a grab.