Retailers’ Return Policies

Retailers’ Return Policies

Retailers are getting stricter with their return policies this year. If you’re not hot about the Marshmallow Shooter or Toshiba SD-4990 DVD Player grams got you, keep the receipt and don’t take it out of the package. Here’s the return policies of some of the major retailers. — BEN POPKEN

Bed, Bath and Beyond Will Let You Return, Like, Anything

Bed, Bath and Beyond Will Let You Return, Like, Anything

Reader John bought a Eureka vacuum cleaner from Bed Bath and Beyond in March. When the vacuum stopped working in August, John called Eureka. They asked that he get the vacuum repaired himself. John took said appliance to a local Brooklyn hole-in-the-wall repair place where it was “repaired” and by “repaired” we mean “stored for several days and returned.” From John’s email:

Cleanup, Aisle Five

Cleanup, Aisle Five

“TRY ME!” exclaims the packaging on the Anolon Santoku, exhorting the consumer to give the “Sure-Grip” a grab.