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    Happy Ending To Best Buy Refuses To Honor 2 for $25 DVD Sale Story

    A few days ago Jason's story about Best Buy's bait-and-switch shot to internet prominence (137,166 pageviews on Consumerist and 4668 diggs), and now he's happy, has a $200 gift card to Best Buy, and a free copy of Saw IV. Let's recap: Jason went to Best Buy and saw a tag in-store advertising 2 DVDs for $25. He chose to buy two copies of 3:10 to Yuma. At checkout, it rang up for $19.99 a piece. When contested, the clerk pulled out a different circular that said "Buy Saw IV with any of these 3 movies for $25." Jason and a series of store employees disagreed for a long time about whether the circular applied to the tag, and Jason left the store with a $19.99 copy of 3:10 to Yuma, and a story, which he sent to The Consumerist. Then the internets happened. How did he go from screwed to elated? Find out in the exciting conclusion to his customer service misadventure, inside... More »

    9:00 AM on Thu Jan 31 2008
    By Ben Popken
    11,336 views, 83 comments

    Latest by ZugTheMegasaurus: I'd say a fitting punishment would be forcing Brian the Manager to watch Saw IV. I really can't think of more »

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    Best Buy Refuses To Honor 2 for $25 DVD Sale

    Silly Jason. He thought a Best Buy sign reading "2 for $25" meant he could buy two DVDs for $25. He obviously didn't read the part of the sign that requires customers to buy Saw IV.

    Oh, that's not part of the sign? Then why did the manager of the Best Buy in Beaumont, TX refuse to honor the in-store advertisement? Read Jason's story, after the jump. More »

    12:45 AM on Sat Jan 26 2008
    By Carey Alexander
    154,089 views, 251 comments

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