LoveSac is a furniture company. They’re known for a product that I’m sure I will be scolded for calling “giant beanbag chairs that cost hundreds of dollars.” Hypoallergenic, couch-sized, decorator-colored, high end beanbag chairs. Reader Victor wanted a Love Sac, and ordered one for less than retail price from Overstock.com. Then he learned that this was perhaps not a wise choice when ordering a high-end item with an excellent warranty. He writes:
The founder of Sumolounge.com, an online beanbag company known for high quality products and good prices but not necessarily great follow-through on the shipping/delivery side of things, responded personally to our post yesterday on Eric’s troubles with them. Among other things, he says our theory about Mindy is incorrect: “She is not a bean bag.”
Eric and his girlfriend are trying to acquire a beanbag chair from sumolounge.com, but there have been some hiccups. Eric is a former retail manager, so he’s actually pretty understanding about how things can go wrong with fulfillment. Now that Mindy is just flat out ignoring him, however, he may have lost his patience. Update: The founder of sumolounge.com has responded in the comments below.