Citi Promises No Foreclosures Or Evictions For One Month

Citi Promises No Foreclosures Or Evictions For One Month

About 4,000 borrowers who were either scheduled to have foreclosure sales or who were going to receive foreclosure notices will be left alone until January 17th, according to CNN. [More]

'I Stopped Denying People': Ex-Bank Of America CSR Tells All

'I Stopped Denying People': Ex-Bank Of America CSR Tells All

Here’s a testimonial from a former Bank of America customer assistance employee. She was fired on Monday for offering repayment plans to too many customers, even those who “deserved” the 29.99% APR for making late payments. After hearing her story, you might conclude that this job was never a good fit for her skills. The next time you run up against a dead-sounding CSR, though, remember that people like Jackie don’t make for profitable collections department employees, which is why they don’t stick around for long. [More]