(StuffNThings)

Walmart Employees Defy Own Coupon Policy, Basic Logic

Walmart has a coupon policy, but doesn’t do a very good job of educating its employees about it. That, or the employees don’t do a very good job of remembering how it’s supposed to work. Shelly has been at war with her local Walmart since January over four air fresheners and a relatively small amount of money, but it’s the principle. [More]

The BBB has given the boot to what had been its largest single chapter.

Better Business Bureau Gives Boot To Southern California Chapter Over Pay-To-Play System

You may remember how the Better Business Bureau took a lot of heat in 2010 when it inexplicably gave an “A-” rating to a bogus business named “Hamas,” as in the terrorist group, because it paid a $425 membership fee. Now, nearly three years on, the chapter responsible for that cock-up and others is no longer part of the BBB. [More]

Consumer Reports: "Still Reason For Concern" About BBB Ratings

Consumer Reports: "Still Reason For Concern" About BBB Ratings

Citing examples such as the Better Business Bureau’s A- ratings for Publisher’s Clearinghouse and coin-dealer Universal Syndications, Consumer Reports says there’s “still reason for concern about the accuracy” of the BBB’s ratings, despite recent changes made by the agency. [More]

The Top 5 Consumer Complaints About Satellite TV Providers

The Top 5 Consumer Complaints About Satellite TV Providers

After seeing our story from yesterday about a DirecTV subscriber misled into believing he was signing an 18-month contract, the folks at the Better Business Bureau sent us their recent research on the complaints they’ve received about DirecTV, Dish Network and other satellite providers. [More]

Watch Out For Amazon Scam Making The Rounds

Watch Out For Amazon Scam Making The Rounds

The BBB says people are reporting seeing a new phishing scam going around that masquerades as an Amazon order alert. It arrives as a confirmation email with a product description, price, and Amazon logo. Naturally, if you click the provided account link to cancel the order or see whether you were actually charged for the item, the login screen you’ll be taken to won’t be Amazon. [More]

Don't Count On That Rebate From MSI

Don't Count On That Rebate From MSI

My advice on mail-in-rebates is to ignore them when you’re trying to decide on a purchase. They take too long to receive, during which time you’ve paid a higher amount on the product. Even worse, it’s easy for a company to deny a claim and refuse to cooperate with you, and it’s hard for consumers to get misbehaving companies to play fairly. [More]

Freescore.com Sues Yahoo To Reveal Blogger's Identity

Freescore.com Sues Yahoo To Reveal Blogger's Identity

Freescore.com is one of those online companies that offers a free trial, and then attempts to enroll its customers in a $30/month subscription service. Now they’re suing Yahoo in an attempt to reveal an anonymous blogger who quoted a Reuters article when criticizing the service, and who pointed out that Freescore is owned by a company with a reputation for billing customers without permission.

So You Want To Sue The Company That's Screwing You Over

So You Want To Sue The Company That's Screwing You Over

Jon wants us to recommend a good lawyer to sue HP for screwing him over on laptop repairs. We do not offer legal advice like that. We do, however, believe strongly in the power of small claims court.

Reader Uses BBB To Retrieve Gold From Classmates' Clutches

Reader Uses BBB To Retrieve Gold From Classmates' Clutches

Remember Kelly, the one who couldn’t get her money back from Classmates after she canceled her automatically renewed gold membership?

Missouri Bridal Shop Of Doom Might Actually Hate Brides, Bridesmaids

Missouri Bridal Shop Of Doom Might Actually Hate Brides, Bridesmaids

A funny story from KSDK in St. Louis looks at the bridal store “I Do I Do”—now under new management—and some of the more colorful complaints received by the Better Business Bureau over the past few years. (The store has an F rating with the BBB.) It’s quite likely, based on these complaints, that “I Do I Do” was employing a chimpanzee to make alterations.

Sleepy's Exec Says Bedbugs Come From People

Sleepy's Exec Says Bedbugs Come From People

Buried in the controversy surrounding the exit of consumer reporter George Gombossy from the Hartford Courant was his article that looks at complaints against mattress company Sleepy’s. We though this bit of wisdom from Sleepy’s COO was worth repeating:

Better Business Bureau Kicks Out Four Businesses

Better Business Bureau Kicks Out Four Businesses

What can you do if you’re too small to have a shot in our Worst Company In America contest, but too awful to not earn some sort of notoriety? Well, you can get your BBB membership revoked and earn a big fat F ranking. It’s no golden poo, but it’s a start.

No, You Can't Get Rich Quick Via Twitter

No, You Can't Get Rich Quick Via Twitter

The Better Business Bureau warns job-hunters and other money-seekers that no, you can’t earn massive amounts of money through secretive Twitter tricks.

NY Attorney General Fines, Closes Down Infamously Scammy Camera Stores

NY Attorney General Fines, Closes Down Infamously Scammy Camera Stores

If you bought cameras or electronics from any of these stores recently you were probably scammed: Best Price Camera, Foto Connection, 1 Way Photo, 86th Street Photo, Broadway Photo, Camera Whiz, and Sonic Photo. Or perhaps you bought something online from one of their astonishing array of alter egos and websites (see full list).

That Probably Isn't Really Michael Jackson's Stuff You're Buying, BBB Warns

That Probably Isn't Really Michael Jackson's Stuff You're Buying, BBB Warns

We know how it is. As soon as a big star dies, you feel the immediate urge to buy his old stage-used sweat rag on Craigslist.

U.S. Fidelis Hires Former Attorney General Ashcroft's Law Firm

U.S. Fidelis Hires Former Attorney General Ashcroft's Law Firm

U.S. Fidelis, the auto warranty company that’s currently being investigated by 40 state attorneys general for questionable business practices, has hired the law firm headed by former U.S. Attorney General John Ashcroft. The firm won’t represent the company in litigation, but is supposed to provide an internal review of their practices. They’ll also provide draping cloths for any immodest statuary, and wiretap kits for employees of interest. Hey, it’s hard to do topical humor on someone who’s been out of office for 4 years.

Don't Buy Your Magazines From Door-To-Door Salesmen This Summer

Don't Buy Your Magazines From Door-To-Door Salesmen This Summer

A couple of years ago, the New York Times did a piece on the poor treatment of teens hired to travel the country and sell magazine subscriptions door-to-door, but they’re not the only ones getting the raw end of the deal.

Big Publisher's Clearing House Scam Drop Hits Mailboxes

Big Publisher's Clearing House Scam Drop Hits Mailboxes

Call your grandma: the BBB reports a big mailing of Publisher’s Clearing house scam letters went out on March 6th and March 20th, promising people big bucks in exchange for a hefty up-front fee. The fraudulent letters use the name Publisher’s Clearing House and Reader’s Digest but are sent by flim-flammers, not these organizations.The prize never materializes and the scammers dematerialize after you stop forking over bogus processing fees. One grandma, thinking she won $1 million, got taken for over $4,000. The fraudsters sent her a “downpayment” check of $6,000 and told to deposit it and send $3,700 of it elsewhere to claim her million-dollar-prize. Inside, what the scam letter and check look like so you know what to call your grandma and tell her to watch out for.