Is Silicon Solar Ripping Off Its Customers, Or Is It Just Incompetent?

Is Silicon Solar Ripping Off Its Customers, Or Is It Just Incompetent?

Update: company co-founder Matt addresses some of the accusations in a comment below. Why are there so many complaints online about Silicon Solar? One customer, Dennis, told us how he was lied to by a salesman, then strung along by a woman in customer support until the 14-day return period had expired. A quick Google search turns up dozens of similar stories about being treated badly by customer service, receiving products that don’t work as advertised, and never being given the RMAs necessary to send items back. Writes one reviewer on DavesGarden.com, “I can’t express the anger and frustration I felt when dealing with this company.”

Batteries From Dell, Toshiba, and HP Laptops Recalled

Batteries From Dell, Toshiba, and HP Laptops Recalled

35,000 laptop batteries from laptops sold from 2004-2006 have been recalled for fire and burn hazards. There have been 17 fires and 2 burns associated with these batteries, so if you’ve got one, make sure you take care of this issue.

Morning Deals

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Duracell's New Ad: 'Oh No Your Kid Just Got Stolen!'

Duracell's New Ad: 'Oh No Your Kid Just Got Stolen!'

MSNBC’s Ads of the Weird blog is a little creeped out by Duracell’s new kidnapping commercial, and so are we. Making people feel bad about something is advertising’s job, we get that, but trying to scare parents into thinking their kid will be stolen from the playground by the classic man-in-a-van is going a little overboard. (Watch the commercial below.)

This Battery Shipment From Dell Was Packed Efficiently

This Battery Shipment From Dell Was Packed Efficiently

Our inbox is overflowing with links to the above photograph from the Daily WTF.

Target To 80-Year-Old: Yeah, We Sold You The Wrong Watch Battery, But We Won't Take It Back

Target To 80-Year-Old: Yeah, We Sold You The Wrong Watch Battery, But We Won't Take It Back

My mother in law, recently went to Target to get a battery installed for her watch. The watch was a common Timex model and the associate told her that she would have to buy the battery first. So she purchased that battery, and the associate attempted to install it in the watch. The battery did not fit the watch, so the associate said “sorry, we don’t have the right battery” and then refused to take the battery back and refund her money. She was told they don’t take back opened battery packages.

http://consumerist.com/2008/03/14/heavens-another-macbook-has-exploded/

Heavens, another Macbook has exploded. Apple is sending him a new one. [Appeltell]

Circuit City's AA Battery Packaging Is Remarkably Sturdy

Reader Dave has an issue with Circuit City’s battery packaging. I ordered some batteries on sale from Circuit City, recently. When they arrived, the package made insane amounts of noise.

Fourth AT&T Cable Box Explodes, Darn You, Lithium-Ion Batteries!

Fourth AT&T Cable Box Explodes, Darn You, Lithium-Ion Batteries!

Another of AT&T’s big metal cable boxes placed on people’s lawns has exploded. The system’s lithium-metal-polymer batteries are the culprit, prompting AT&T to replace 17,000 of them. Four of the U-Verse cabinets have exploded since the program began.

Poison: The High Cost Of Cheap Batteries

Poison: The High Cost Of Cheap Batteries

Cadmium batteries are cheap and safe to use, but hazardous to manufacture. They’ll save you money—about $1.50 for the average cadmium-powered toy, says the Wall Street Journal.

Some Spare Batteries Banned On Flights

Some Spare Batteries Banned On Flights

Because some have been known to spontaneously combust, the Department of Transportation (DOT) is banning some lithium batteries from your checked-in luggage. In the spring, a laptop battery related fire erupted in the overhead compartment of a Jetblue flight, and on an American Airlines flight from Argentina, prompting the DOT to issue a warning about packing spare batteries. Lithium batteries are commonly used in laptops and cellphones. However, the rules mainly apply to professionals and/or people who travel with spare batteries. For the most part, batteries installed in the electronic device are fine. Inside, a handy chart to tell you what’s been banned. [More]

No More Loose Non-Rechargable Lithium Batteries In Checked Luggage

No More Loose Non-Rechargable Lithium Batteries In Checked Luggage

The TSA has announced a ban on loose non-rechargeable lithium batteries in checked luggage, because they’ve realized that “fire-protection systems in the cargo hold of passenger planes can’t put out fires sparked in lithium batteries.”

How To Extend Your Battery Life

How To Extend Your Battery Life

Reader Don felt compelled to share this tips about proper love and care of your electronic items’ batteries so they last longer and you don’t have to buy more unnecessarily…

6v to 32 AA Batteries Video Is A Hoax

6v to 32 AA Batteries Video Is A Hoax

About a month ago, a video was going around (that we, regrettably, linked to) saying that if you pried open a 6 volt battery, you would find 32 AA batteries, but it now turns out it’s a hoax, riffing off the (truthful) reports that 9v batteries contain 6 AAAA batteries. 6v batteries, however, contain four 1.5 volt D-cell batteries.

PowerBook Explodes, Man's Apple Crush Grows

PowerBook Explodes, Man's Apple Crush Grows

Jimm Lasser went to sleep with his PowerBook sitting underneath his bed, and woke to find it bursting into flames. From the pictures, it looks like there was a battery malfunction.

Cellphone Battery Designed To Fail At First Drop Of Water?

Cellphone Battery Designed To Fail At First Drop Of Water?

Does one of the LG cellphone batteries have a sensor on it to cause cellphone failure after the first touch of water? Even though no significant amount of water has penetrated the actual battery or cellphone itself. That’s what Tim wonders after conducting a little experiment and paper hack following dropping his cell phone into a tiny bit of coffee.

http://consumerist.com/2007/09/19/update-this-is-a-total/

UPDATE: This is a total hoax. Inside a 6 volt battery is 4 D batteries. So it seems you can open a 6 volt battery and find 32 AA batteries inside. Consider that a 4 pack of AAs costs around $5, and you can get a lantern battery for about $5, and that’s some powerful savings.

Dell Laptop Catches Fire In Shanghai Office

Dell Laptop Catches Fire In Shanghai Office

Just when you thought it was safe taste to eat a pomegranate… a Dell laptop catches fire and self destructs! This time, on 9/03, in a Shanghai office.