(Jacob Tompkins)

Zune Pass Customers Not Getting All Of Their Free Downloads, No One Knows Why

Chris is a Zune Pass customer, and has been since the very beginning (whenever that was.) Early adopters get a pretty great deal that new subscribers don’t: ten song credits per month. He sent his tip in in the form of a chat transcript that was refreshingly well-written on both sides and honest on the part of the support representative. Let this serve as a heads-up to Zune fans who haven’t noticed this problem yet, but may experience it in the future. Or not. [More]