60,000 Consumers Call On FCC To Not Allow Robocalls To Cellphones

60,000 Consumers Call On FCC To Not Allow Robocalls To Cellphones

Earlier this year, we told you how the American Bankers Association was seeking exemptions from the FCC that would allow banks to get around a law that forbids businesses from robocalling cellphones without prior approval. Today, 60,000 consumers are telling the FCC to just say now to the banks’ request. [More]

(Misfit Photographer)

New Visa Feature Uses Smartphone Location Tracker To Prevent Fraud By Knowing Where You Are At All Times

Forgetting to tell your bank that you’ll be traveling far outside of your normal spending zone can often lead to frustrations like having transactions rejected out of concern that your card is being used fraudulently. In an attempt to make the lives of frequent travelers easier – and prevent fraud – Visa plans to launch a new service this spring that automatically informs banks where you are. [More]

(Todd Kravos)

Report: Gang Of Criminals Hacking Bank ATMs Has Stolen Up To $1B

Some of the world’s banks likely had a crummy Valentine’s Day after a new report from a computer-security firm came out this weekend, saying that a group of criminals has stolen millions of dollars since late 2013 from financial institutions in Russia, Eastern Europe and the United States. And it doesn’t seem like they’re done yet. [More]

(eeep0)

Police: Man Hoping To Cash Fraudulent Check Grabs $500 Another Drive-Thru ATM Customer Left Behind

Just because a whole bunch of cash unexpectedly ends up in your lap doesn’t mean it’s yours for the taking, because there is no such thing as a money fairy and those funds have to come from somewhere. Police say a Pennsylvania man was caught on camera first trying to cash a fake check for $1,900 at a drive-thru bank telling window and then instead, snagging $500 he found in the delivery tube and driving off. [More]

(photo: Other98.org)

Marching Band Delivers Petition To Citi Asking Banks To “Revoke License To Steal”

In a handful of recent decisions, the U.S. Supreme Court has affirmed the right of businesses to effectively break the law by putting a few carefully worded sentences into their contracts and user agreements. But just because you can add these clauses doesn’t mean you have to do so, which is why pro-consumer advocacy groups gathered more than 100,000 signatures on a petition that was delivered, with a little bit of music, to Citigroup HQ in Manhattan this morning. [More]

(eyetwist)

Banks Are Cutting Off The Payday Lending Industry’s Access To Customer Data To Avoid Illegal Activity

Banks across the United States are distancing themselves from the unscrupulous payday lending industry by cutting off lenders’ access to a database of customer account information used to assess potential borrowers. [More]

(YouTube)

This Deliberately Transparent Swedish Bank Commercial Is Highly Amusing

While we certainly know when big companies are trying their hardest to be funny, that doesn’t make it any less enjoyable when one of them actually succeeds. In this case, it’s the Swedes who have nailed it, in a new deliberately transparent ad for a bank that in turn, promises transparent services. [More]

Pew researchers analyzed 10 key elements of remote deposit services. [click to enlarge]

Report: Many Banks And Prepaid Companies Lack Clear Disclosures For Smartphone Deposit Services

Some days, driving to the bank or searching for the right ATM, seems like too much effort to deposit a single check. Over the past few years time-crunched consumers have found some relief in the form of banks offering the ability to remotely deposit checks with a smartphone. While the technology may be convenient, a new report found certain drawback to the program, including poorly disclosed terms and conditions. [More]

(Belinda Hankins Miller)

1-In-4 Americans Turn To Payday Loans & Other High-Cost Financial Products

When discussing the topic of payday loans — or other high-cost, short-term financial products like auto-title loans and check-cashing — there can be a tendency to treat them like something that only a small percentage of Americans use. But a new report from the FDIC confirms that 25% of us have turned to one of these potentially predatory services in the past year, and that this rate has not been going down. [More]

(Hammerin Man)

Service Members Deserve More Transparency From On-Base Banks, Credit Unions

The Military Lending Act attempts to shield military personnel and their families from some predatory lending practices, but a new report from the Pew Charitable Trusts claims that some traditional banks on military bases are nickel-and-diming members of the armed forces with excess overdraft fees, and a general lack of transparency.

[More]

Report: Online Checking Accounts & Credit Unions Beat Traditional Banking

Report: Online Checking Accounts & Credit Unions Beat Traditional Banking

The merger madness of the ’90s and ’00s, followed by the collapses during the Great Recession, has left American consumers with a record-low number of federally insured banks to choose from. But that doesn’t mean there aren’t options, and a new report highlights the reasons you might want to consider moving your money. [More]

(Nick Bastian)

CFPB: Michigan Bank Must Pay $37.5M For Failure To Provide Consumers With Relief From Foreclosure

Consumers facing the prospect of losing their homes have few avenues of recourse and when even one of those options is taken away, the results can be devastating. That’s just one reason why the Consumer Financial Protection Bureau announced action – to the tune of a $37.5 million – against a Michigan bank for its illegal conduct in blocking borrowers’ attempts to save their homes. [More]

Walmart Continues Acting Like A Bank, Now Offering Low-Fee Checking Accounts

Walmart Continues Acting Like A Bank, Now Offering Low-Fee Checking Accounts

It appears that Walmart is taking consumers’ willingness to do their banking outside of traditional banks to heart. The mega-retailer unveiled plans today that would put low-cost checking accounts into the hands of just about any consumer across the country. [More]

(kevinherzig007)

The Best Way For Students To Avoid High Fees With Campus Banking Products Is To Barely Use Them

All around the country, new and returning college students are being handed IDs they can use as debit cards or they’re being told they can have their aid disbursals deposited straight onto a school-branded card. It all seems incredibly convenient, especially for those who have limited experience handling their own finances, but these school-backed banking products are rarely the best available options for students, who could end up being nickel-and-dimed into debt.
[More]

Remember: You’re Probably Only Opted Out Of Bank Junk Mail For A Few Years

Remember: You’re Probably Only Opted Out Of Bank Junk Mail For A Few Years

Have you ever cut ties with a friend or loved one, thinking you’d never want to see them again? Have you later had second thoughts about taking the axe (metaphorically) to that relationship and wished you could rebuild what you once had? When it comes to banks, many of them just assume that people who opted out of junk mail are just sitting at home regretting that they ever stopped asking for their mailboxes to once again be filled with credit card, mortgage, and savings account solicitations. [More]

Despite Regulations Most Consumers Don’t Understand Overdraft Penalty Plans; More Rules Needed

Despite Regulations Most Consumers Don’t Understand Overdraft Penalty Plans; More Rules Needed

Since 2010, financial institutions have been required to obtain an opt-in confirmation from consumers before enrolling them in overdraft penalty plans, yet a new report found more than 50% of consumers who incurred such penalty fees in the past year don’t believe they opted into any such plans. This revelation, coupled with consumers’ concerns over fees and bank practices, has led to a call for federal regulators to improve rules governing financial institutions’ overdraft policies. [More]

Criminals Stuff Macau ATMs With Malware, Extract Customers’ Money

Criminals Stuff Macau ATMs With Malware, Extract Customers’ Money

Did you think that tiny Bluetooth ATM skimmers were a terrifying prospect? Two men in Macau are accused of using long strips that look like circuit boards to infect ATMs and digitally extract customers’ card numbers and PINs. [More]

U.S. Prosecutors Pursue Criminal, Civil Probes Against 15 Banks, Payment Processors

U.S. Prosecutors Pursue Criminal, Civil Probes Against 15 Banks, Payment Processors

Government regulators create laws and initiate investigations in order to protect consumers from an array of hurtful products and companies. One such consumer fraud investigation by the Justice Department is “Operation Choke Point” and it’s resulted in criminal and civil probes by U.S. prosecutors. But some legislators see the investigation as more hurtful than helpful. [More]