Regulators Warn Banks To Plug Any Heartbleed Security Holes ASAP

Regulators Warn Banks To Plug Any Heartbleed Security Holes ASAP

While most major services you use like Facebook, Google, Yahoo, Twitter and others have likely (and hopefully) patched up any security holes at risk from the Heartbleed bug, U.S. regulators are warning banks to update their systems as well, and quickly. [More]

Banks Improve Disclosures, Falling Behind On Overdraft Fees, Binding Arbitration Clauses

Banks Improve Disclosures, Falling Behind On Overdraft Fees, Binding Arbitration Clauses

Checking accounts come in all shapes and sizes to fit every consumer’s needs – fine, not every consumer. While options can be good when you’re shopping around for a new bank, they also lead to a plethora of fees and risks for consumers. While some practices have improved, a new Pew Charitable Trusts report shows banks have a long way to go and it’s time the Consumer Financial Protection Bureau took action. [More]

Is In-Person Banking Going The Way Of The Dodo?

Is In-Person Banking Going The Way Of The Dodo?

When I was a child, I remember going to the bank every Friday with my mom. She’d run inside to deposit her paycheck, or pull up to the drive-thru window where the teller would sometimes put a candy in the cash envelope if he or she saw me or my siblings sitting in the car. It’s all very quaint and rose-colored now, but that notion of going to the bank on a regular basis appears to be a thing of the past. [More]

How Did Woman Who Died in 2008 Vote In 2010 Election?

How Did Woman Who Died in 2008 Vote In 2010 Election?

We’ve been following the story out of Michigan of the woman who disappeared into her own house for more than five years, with no one noticing her absence because all of her bills were on auto-pay. As investigators try to figure out what happened to her, they’ve found another mystery: she appears to have voted in 2010, even though the evidence shows that she died in 2008. [More]

Capital One Isn’t Coming To Visit You, Probably

Capital One Isn’t Coming To Visit You, Probably

A few weeks ago, Capital One sent customers a contract update that told them that it could drop by their home or workplace whenever they feel like it, and call them up without disclosing their identity. Capital One must not have predicted the response from customers, since now the company really, really want them to know that debt collectors are not going to stop by for a chat. Unless it’s about your snowmobile. [More]

(frankieleon)

After Target Breach, Banks Are Way Behind In Reissuing New Cards

The baddies behind the recent Target payment data breach are selling off card data at fire-sale prices and cranking out cards that can be used in the real world, some of the people whose card numbers were breached have a long wait to get their new cards issued. [More]

Big Banks Don’t Want To Be Transparent About Checking Fees If Little Banks Don’t Have To Be

Big Banks Don’t Want To Be Transparent About Checking Fees If Little Banks Don’t Have To Be

If we were to play a word-association game with the nation’s largest banks, we’re sure that terms like “fair” and “equitable” would be right on the tip of peoples’ tongues. And because big banks always play fair with everyone else, they are asking that their checking-account fees not be put under the regulatory microscope if smaller banks’ fees aren’t going be subject to the same scrutiny. [More]

Federal Government Releases Guidelines For Banks To Deal With Marijuana Businesses

Federal Government Releases Guidelines For Banks To Deal With Marijuana Businesses

One of the biggest worries marijuana businesses have in states like Colorado and Washington, where recreational use is now legal, was that they’d be shut out of financial institutions and be stuck with cash-only transactions. That worry is now likely allayed today as the federal government has given the go ahead for banks to offer services to the legal marijuana industry, as it said it would earlier this year. [More]

These Smug Citizens Bank Ads Show Exactly What’s Screwed Up About Banking

These Smug Citizens Bank Ads Show Exactly What’s Screwed Up About Banking

If a bank wants to offer a checking account that isn’t as terrible as most of what’s out there, that’s fine. But that bank shouldn’t pat itself on the back and act like it’s doing consumers a favor just because it gives them a slightly easier way to avoid being nickel-and-dimed. [More]

Free Checking Accounts Are Vanishing And Consumers Are Letting It Happen

Free Checking Accounts Are Vanishing And Consumers Are Letting It Happen

U.S. consumers and businesses currently have $1.4 trillion stashed away in checking accounts and banks and credit unions around the country. That’s more than ever before, and most of that cash is being held in accounts that earn absolutely no interest. At the same time, financial institutions are continuing to cut down on the availability of unconditional free checking. [More]

Millionaire UBS CEO Wants Everyone To Stop Picking On Banks For Being Unethical

Millionaire UBS CEO Wants Everyone To Stop Picking On Banks For Being Unethical

Listen, you guys. We know it makes you feel better to pick on banks for all those ethically dicey financial things like manipulating interest rates and making other questionable decisions. But the CEO of UBS wants you to cut it out, because while sticks and stones may break his bones, words will never hurt him. Sniff. Sniff. [More]

(Paxton Holley)

Federal Government To Issue New Guidelines For Banks Dealing With Legal Marijuana Businesses

Now that marijuana for recreational use is doing booming business in Colorado where it’s legal (with Washington State to join it eventually) the federal government is getting around to answering some weighty questions. Namely, how will it deal with the revenue coming in from pot sales? [More]

Banks Are Cashing In With Brand-Name Prepaid Debit Cards

Banks Are Cashing In With Brand-Name Prepaid Debit Cards

Who needs an actual debit card when there are hordes of prepaid debit cards on the market? That’s a question you might have to ask yourself with more retailers (and at least one wireless provider) launching their own cards. But while the branding on the front of the card might be for a store, it’s the bank behind that card that is cashing in. [More]

This Bank Customer Satisfaction Chart Is A Sad Reminder Of Rampant Consolidation

(source: ACSI)

Maybe last week’s news that there are now fewer banks in the U.S. than ever before didn’t bother you. But here’s a chart of historic customer satisfaction scores that stands as a reminder of how so many banks have been absorbed into larger banking Voltrons in just the last two decades. [More]

(brokentrinkets)

Number Of U.S. Banks Hits Record Low

Back in 1985, there were around 18,000 different federally insured banks operating in the U.S. But in the nearly three decades since, numerous failures and mass consolidation has left us with around 38% of that 1985 number, meaning Americans now have the fewest banking options since the federal government began tracking these stats back in 1934. [More]

(frankieleon)

USAA No Longer Offering Bank Accounts To Everyone

Sad news, Consumerists. There was a brief, shining period beginning in 2009 when anyone, not just people affiliated with the military, could get checking and savings accounts from the almost-universally-beloved USAA. Now that dream is over. [More]

(Mike Rollerson)

How A 1¢ Interest Payment Zombified My Bank Of America Account

A few days ago, we shared the hilarious and pitiful one-cent check that a reader received after closing out his Bank of America money-market account and taking the funds elsewhere. This was a silly and annoying waste of paper and postage, but better than the alternative…having the account go zombie and run up a negative balance when it should have been long since dead. [More]

(The.Comedian)

Robbing The Bank Isn’t The Best Way To Turn A Negative Account Balance Into A Positive

Many banks are a one-stop shop for financial services — you need to withdraw money? Cool, do that there. Get a loan? Sure, you can ask about that. But if you’re inquiring about a negative account balance, the best way to turn that red account into a black one is not robbing the bank itself. That’s one deposit that’ll be tough to make. [More]