lawsuits
Chase is refusing to honor a cashiers check for $19.700.22,
82-year-old widow Willie Floyd's life savings. Willie stored the check, originally drawn by her late-husband in 1985, in a $10 per year safe deposit box at the local bank. When she tried to shift the funds into a regular savings account last year, she was told that the check expired after five years, and that her life savings now belonged to the state.
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credit cards
Several major credit card companies were successfully and recently class-actioned for charging unnecessary fees for overseas transactions.
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time to human
Ring ring, Mr. Banker, pick up the phone, we hit the stopwatch and hang up. Here are the results.
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time to human
Today's results in our week-long test of how long it takes banks humanoids to pick up the ring ring ring.
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time to human
The results of today's benchmark test to see how long it takes banks' live humans to pick up the phone.
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time to human
In a stunning upset, Commerce Bank moved to first place and US Bank, yesterday's champion, staggered and fell behind. MBNA, while shaving off about four minutes time from yesterday, still finished amongst the laggards. Impressive gains for Washington Mutual as well.
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time to human
We'll be calling up the banks this week to see who's the quickest at having a human pick up the phone.
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readers
What do you do when the University of Phoenix, your credit card company, and now-conjoined entity of Chase/
Bank One can't figure out where your $828 tuition refund went? We have no idea, and neither does reader
Stefan M. But writing us is probably a pretty decent start.
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complaints
Earlier, Sharon complained how the BankOne/Chase merger messed up her online banking. Despite several calls to the customer service, she was unable to fix her problem.
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complaints
This week, Chase and
Bank One merged their on-line systems. Birds shivered with glee. Stroboscopic dew drops danced on kittens claws in exultation. And Bank One customers got jacked like a
cheap trick on Colfax Ave.
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Consumerist
