U.S. Wants To Add $1.23 Billion To Bank Of America’s Tab For Countrywide Scam

U.S. Wants To Add $1.23 Billion To Bank Of America’s Tab For Countrywide Scam

Back in October, a federal jury found Bank of America liable for a Countrywide Financial program that deliberately sold piles of worthless loans to Fannie Mae and Freddie Mac before the housing bubble went kaflooey. At the time, prosecutors had only sought $864 million in penalties, but now the Justice Dept. claims that number should be $2.1 billion. [More]

Capital One Is The Most Complained-About Credit Card Company

Capital One Is The Most Complained-About Credit Card Company

Since the Consumer Financial Protection Bureau opened its credit card complaint portal in Sept. 2010, more than 25,000 complaints have been filed with the CFPB. And while the 10 largest credit card issuers account for 93% of all those complaints, one company is responsible for more than 1-in-5 of all complaints filed with the Bureau: Capital One. [More]

Get Ready For A Flood Of Credit Card Offers From Your Bank

Get Ready For A Flood Of Credit Card Offers From Your Bank

The recession years had one pleasant side effect — a drop in the number of credit card offers filling consumers’ mailboxes. But now that all the banks have learned their lessons and will never again lend out money to people who won’t pay it back, they are once again ramping up the credit card offers. [More]

Banks Working With HELOC Borrowers To Prevent Potential Loan-Default Disaster Before It Happens

Banks Working With HELOC Borrowers To Prevent Potential Loan-Default Disaster Before It Happens

The housing bubble that imploded spectacularly in 2008, taking a big chunk of the U.S. economy with it, has a second wave waiting to strike in the form home equity lines of credit (HELOCs). Having learned from the lesson that preventing a disaster rather than recovering from one might, in fact, be a better way to go, lenders — at the urging of regulators — are now working proactively with borrowers to stave off potential doom before it happens. [More]

The 10 Colleges That Received The Biggest Payouts From Credit Card Issuers Last Year

The 10 Colleges That Received The Biggest Payouts From Credit Card Issuers Last Year

Last year, a group of around 15 credit card issuers paid a total of more than $50 million to various schools and school-affiliated organizations in order to market credit cards to people at those educational institutions. Around 70% of that money came from a single Bank of America-owned credit card company, and though hundreds of schools received some sort of payment for helping introduce cards to college students, just the 10 largest single payments account for nearly 30% of the $50 million. [More]

This Bank Customer Satisfaction Chart Is A Sad Reminder Of Rampant Consolidation

(source: ACSI)

Maybe last week’s news that there are now fewer banks in the U.S. than ever before didn’t bother you. But here’s a chart of historic customer satisfaction scores that stands as a reminder of how so many banks have been absorbed into larger banking Voltrons in just the last two decades. [More]

(brokentrinkets)

Number Of U.S. Banks Hits Record Low

Back in 1985, there were around 18,000 different federally insured banks operating in the U.S. But in the nearly three decades since, numerous failures and mass consolidation has left us with around 38% of that 1985 number, meaning Americans now have the fewest banking options since the federal government began tracking these stats back in 1934. [More]

Fulfilling That ‘Banker Bro’ Stereotype In Job-Hunting E-mails Is A Bad Idea

Fulfilling That ‘Banker Bro’ Stereotype In Job-Hunting E-mails Is A Bad Idea

It’s one thing (though still obnoxious) to be a brash, backstabbing alpha male when you’re out on the town with business associates. It’s another for a job applicant to be so dimwitted as to put that same arrogant attitude into an e-mail and assume it’s not going to be forwarded around, and probably end up on the smartphone screen of the very people you’re insulting. [More]

Bank Of America Accused Of Neglecting Foreclosures In Non-White Neighborhoods

Bank Of America Accused Of Neglecting Foreclosures In Non-White Neighborhoods

In 2012, a National Fair Housing Alliance survey of bank-owned properties in nine metro areas found that those buildings in predominantly white neighborhoods were more likely to be properly maintained by the bank while those homes in non-white parts of town were often being allowed to fall into disrepair, driving property values down for neighbors and causing public health and safety concerns. Since then, the NFHA has filed a federal discrimination complaint against the bank for what it alleges are violations of the Fair Housing Act. [More]

(David Blackwell)

Bank Of America Caught Refusing Mortgages To Women On Maternity Leave

Compared to $40 billion-plus in penalties, settlements, adjustments, and legal fees Bank of America has already racked up because it flat-out stinks at servicing home loans, a $45,000 payment split between two couples is a molecule in a drop of water in the bucket. But this story, in which BofA decided that pregnant homeowners were too big a risk for mortgage refinancing, is a good reminder of consumers’ rights under the law and of BofA’s general incompetence. [More]

Safe Deposit Key Refund Zombifies Bank Of America Account

Safe Deposit Key Refund Zombifies Bank Of America Account

It’s the end of the day, so let’s all gather around the soft glow of our monitors and tell spooky stories. I’ll start. Not that long ago, an ordinary consumer had a terrifying experience. He laid his Bank of America account to rest last August, never imagining that it would rise from the dead to eat his brains wallet. [More]

(frankieleon)

Bank Of America Found Liable For Countrywide’s “Hustle” Scam

A federal jury has found Bank of America (and a current JPMorgan executive) liable for a Countrywide Financial program that knowingly sold piles of cruddy home loans to Fannie Mae and Freddie Mac, meaning the bank could face nearly $850 million more in penalties added to the $40 billion-plus court tab it has tallied since acquiring the cratering mortgage-lender in 2008. [More]

BOfA Stops Overdraft-Friendly Practice Of Re-Ordering Transactions From High To Low

Time-stamped debit purchases will now be processed in the order in which they are made, not from highest-to-lowest in value.

As we’ve noted multiple times over the years, some banks love to lump all transactions made by a customer during a day or weekend together and then process them not in the order they were received, but from largest to smallest. For customers on the brink of overdrafting, this can result in numerous fees that may have been avoided if the charges had been processed chronologically. In a rare bit of positive Bank of America news, the bank has decided to stop this high-to-low transaction processing (for many debit purchases). [More]

Bank Of America Employee Charged With Taking At Least $1M In Bribes To Rig Short Sales

Bank Of America Employee Charged With Taking At Least $1M In Bribes To Rig Short Sales

Between homeowners eager to get out from underwater mortgages and real estate speculators looking to scoop up below-market properties, there are a lot of people out there eager to grease the wheels to make a short sale happen. And federal authorities say one now-former Bank of America employee accepted at least $1 million in bribes to improperly approve short sales and falsify bank records. [More]

"Hey guys... anyone know who's hiring?"

Just-Fired NHL Coach Sues Bank Of America For $3 Million

Peter Laviolette is probably still stinging after being given the boot as coach of my Philadelphia Flyers this morning, but perhaps he’s now pinned his hopes not on a Stanley Cup, but on a $3 million lawsuit against Bank of America. [More]

Judge Orders Bank Of America To Pay $10K/Month If It Wants To Keep Hassling Couple

Judge Orders Bank Of America To Pay $10K/Month If It Wants To Keep Hassling Couple

Here’s how inept Bank of America is. Not only did the bank ignore the fact that a couple’s mortgage debt had been discharged in bankruptcy, continuing to harass them for a debt they no longer owed, it also ignored messages from the bankruptcy court judge. That is until after the judge imposed a $10,000/month sanction on the bank. [More]

Bank Of America To Pay $32 Million Over Robocall Allegations

Bank Of America To Pay $32 Million Over Robocall Allegations

Two of our favorites kinds of stories — big bank badness and robocalling — all wrapped into one breakfast burrito. Earlier this week, Bank of America reached a $32 million deal to settle complaints, filed on behalf of 7.7 million customers, that BofA repeatedly violated federal regulations by robocalling consumers’ mobile phones without permission. [More]

Will Bank Of America Balk At Taking Washington State’s Marijuana Money?

Will Bank Of America Balk At Taking Washington State’s Marijuana Money?

We’ve already written about how owners of legitimate marijuana businesses are being forced to pay their taxes in cash because federally insured banks are unwilling to let them open bank accounts. These payments then pose a problem for the state, which has to worry about finding a place to deposit the tax revenue. [More]