Banana Republic Accidentally Lets Customers Stack Coupon Codes, Notices, Cancels Orders

Banana Republic Accidentally Lets Customers Stack Coupon Codes, Notices, Cancels Orders

Rules are rules, and getting some special deals requires playing by the rules. If a company’s website lets you use multiple coupon codes together, then that means that the codes can be combined, no matter what the coupon fine print says, right? Well, no. [More]

Gap Promises To Increase Worker Minimum Wage To $10/Hour… In A Year Or So

Gap Promises To Increase Worker Minimum Wage To $10/Hour… In A Year Or So

While lawmakers argue about the possible benefits and risks of raising the federal minimum wage by more than 25%, the CEO of Gap Inc. says it will gradually increase its lowest wage tier to $10 an hour over the next two years. [More]

Couple Orders Tie From Banana Republic, Gets Folders Full Of Sensitive Employee Info Instead

This is not a tie/pocket square combo. (Photo by Emily Dreyfuss, via Huffington Post)

When you order clothing online, there’s always the chance you’ll get the wrong size or color. But you rarely get three folders full of sensitive employee documents containing things like Social Security numbers, addresses, and tax forms. [More]

Hurray!... Oh.

At Banana Republic That Line Slashing Through A Price Is Just For Decoration

Shopping can be very confusing — styles, cuts, washes fabrics… It makes the head spin. But what can make it all the more mind-boggling is when something is advertised as a sale, but then really it appears to have the price adjusted to cost more. Consumerist reader Bryan, a “well dressed, yet thrifty man,” was tempted by a recent Banana Republic email promotion. [More]

Banana Republic Says The Sale Items I Ordered Are No Longer Available, But Really They Are

Banana Republic Says The Sale Items I Ordered Are No Longer Available, But Really They Are

Spotting a 40% off sale is a gleeful event — better than a measly 30% and almost at that sweet half-off price. So when Andrew stumbled upon just such a sale online at Banana Republic’s site yesterday, he acted quickly to nab some of his favorite items. Speed didn’t matter, in this case. [More]

Banana Republic Clerk Misled Me Into Opening Another Credit Card

Banana Republic Clerk Misled Me Into Opening Another Credit Card

When Jessica went shopping at Banana Republic last month, she forgot her store credit card. That was OK, the sales clerk assured her: she just needed Jessica’s Social Security number and for her to sign off on the transaction in order to access her existing card data in the system. Most people are so used to having our forgotten store loyalty cards looked up using our phone numbers that this seems natural enough. Only it wasn’t – by providing her SSN and signature, Jessica was actually applying for a Banana Republic Visa card. [More]

Banana Republic Register Mishap Leaves You With Neither GIft Card Balance Nor Clothes

Banana Republic Register Mishap Leaves You With Neither GIft Card Balance Nor Clothes

The good news: There is a store that will accept American Express gift cards without even trying to throw you in jail. It’s Banana Republic. The bad news: A still-unexplained register problem left Andrew without the $90 remaining balance on his card or the items that he tried to purchase. [More]

Why Do Stores Keep Sending Me Someone Else's Stuff?

Why Do Stores Keep Sending Me Someone Else's Stuff?

Consumerist reader Valerie is in a bit of a pickle — over the last couple of weeks, packages have been piling up at her doorstep, which would be nice if she had actually ordered them. [More]

Banana Republic Sends Customer Mysterious Package Of Security Tags

Banana Republic Sends Customer Mysterious Package Of Security Tags

Jonathan’s wife ordered some clothes from Banana Republic, and was confused when another, similarly-sized box arrived on their doorstep from Banana Republic a week later. This box was clearly not destined for her, since she had not ordered the exciting new “Open Your Own Banana Republic” playset.

No More Free Online Returns From Gap, Old Navy, Banana Republic, Atheleta

No More Free Online Returns From Gap, Old Navy, Banana Republic, Atheleta

Reader Joe sent us a tip that Gap, Old Navy, Banana Republic, and Atheleta have changed their online return policy. “They now deduct 6$ from the return refund, no questions asked… ” he wrote. Well, that’s not exactly it. Here’s the official word from Gap Inc.

http://consumerist.com/2009/04/28/if-youre-seeking-a-price/

If you’re seeking a price adjustment on your Gap clothes, don’t put it off. Heather writes in to warn that the price adjustment period at the Gap and Banana Republic has been reduced from 14 days to 7. Old Navy remains at 14 days.

Banana Republic Lowers Credit Card Limit From $1000 To $100

Banana Republic Lowers Credit Card Limit From $1000 To $100

It’s no surprise that a popular purveyor of work-suitable vestments suck lowered a reader’s friend’s store credit-card limit, but to go from $1000 to $100, that’s cold, Banana Republic. Danielle writes:

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Highlights From Bargainist

Sweatshop In Queens Produced Clothes For Macy's, the Gap, Banana Republic, Urban Apparel, and Victoria's Secret

Sweatshop In Queens Produced Clothes For Macy's, the Gap, Banana Republic, Urban Apparel, and Victoria's Secret

New York state labor officials are bringing one of their largest cases ever against Jin Shun, a clothing factory in Queens, New York that employed Chinese immigrants. Inspectors say the company

  • cheated its workers out of more than $5 million in pay;
  • instructed workers to lie to state inspectors;
  • required 6 and 7-day workweeks, sometimes for up to 120 days at a time;
  • didn’t pay overtime or minimum wage;
  • kept two sets of timecards to fake-out inspectors.

Macy’s says they’re “very concerned” about the case and are investigating it, the Gap says they’re cooperating with authorities, and Victoria’s Secret says they have a “zero tolerance policy” for factories that are unwilling to work with them to achieve compliance—all of which makes us wonder whether any of these companies ever investigated the factory personally. (It’s not like it was in some remote part of China.)

Banana Republic Sends You A Mysterious Visa Credit Card After You Opted Out

Banana Republic Sends You A Mysterious Visa Credit Card After You Opted Out

Reader Tim says that Banana Republic sent him a Visa after he opted out of the program and that the card’s mailer was misleading (it looked like a replacement for his regular Banana Republic card, not a new “optional” Visa account) and didn’t disclose important details… like the card’s interest rate.

Banana Republic: Sorry Our Credit Card Website Sucks, Try Not Using It

Banana Republic: Sorry Our Credit Card Website Sucks, Try Not Using It

Reader Maegan wrote Banana Republic to let them know that their credit card website was buggy and annoying to use. She got back a canned response that halfheartedly apologized for the state of their website and recommended that she use another service to pay her bill.

GAP Caught Using Child Labor To Produce "GAP Kids" Clothing

GAP Caught Using Child Labor To Produce "GAP Kids" Clothing

A freelance journalist has caught the GAP using child labor to produce hand embroidered clothing for its GAP Kids line. The children, who are as young as 10, are quoted as saying they were sold to the factory by their families and cannot leave until their debt is paid. A video of the factory’s squalid conditions shows GAP Kids labels on the clothing.