Consumerist
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wtf
Banana Republic Sends Customer Mysterious Package Of Security Tags
Jonathan's wife ordered some clothes from Banana Republic, and was confused when another, similarly-sized box arrived on their doorstep from Banana Republic a week later. This box was clearly not destined for her, since she had not ordered the exciting new "Open Your Own Banana Republic" playset. More » -
return policies
No More Free Online Returns From Gap, Old Navy, Banana Republic, Atheleta
Reader Joe sent us a tip that Gap, Old Navy, Banana Republic, and Atheleta have changed their online return policy. "They now deduct 6$ from the return refund, no questions asked... " he wrote. Well, that's not exactly it. Here's the official word from Gap Inc. More » -
If you're seeking a price adjustment on your Gap clothes, don't put it off. Heather writes in to warn that the price adjustment period at the Gap and Banana Republic has been reduced from 14 days to 7. Old Navy remains at 14 days.
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complaints
Banana Republic Lowers Credit Card Limit From $1000 To $100
It's no surprise that a popular purveyor of work-suitable vestments suck lowered a reader's friend's store credit-card limit, but to go from $1000 to $100, that's cold, Banana Republic. Danielle writes: More » -
banana republic
Morning Deals
- Banana Republic: 30% off today only with coupon code HAPPY30 or printable coupon
- Sears: Free Masterlock with printable coupon
- MusiciansFriend: AKG Handheld Condenser Microphone for $100 + free shipping. Today only.
- Timbuk2: Save up to 60% off Messenger Bags, Backpacks, & More
- New York & Co.: Extra 20% off Store-Wide Women's Apparel
- Office Depot: Viewsonic N3235w 32-inch LCD HDTV $470 & Free Shipping
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circuit city
Morning Deals
- Woot: Reebok Precision Trainer XT Heart Rate Monitor with Chest Strap for $19.99
- Circuit City: California Only - all items tax-free Aug 9-10
- Commerce Bank: Kids can earn $10 by reading ten books
- Buy.com: Seagate 500GB USB 2.0 Drive $89 Shipped
- B&H Photo: Sharp 1024x768 DLP Multimedia Projector $519 Shipped
- Shop Adidas: Back to School Sale: Save 20% off Apparel & Shoes
- Levi's Store: 30% off purchases coupon
- Banana Republic: 15% off $150 purchase coupon
- Barnes & Noble: 15% off any purchase coupon
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sweatshops
Sweatshop In Queens Produced Clothes For Macy's, the Gap, Banana Republic, Urban Apparel, and Victoria's Secret
New York state labor officials are bringing one of their largest cases ever against Jin Shun, a clothing factory in Queens, New York that employed Chinese immigrants. Inspectors say the company
- cheated its workers out of more than $5 million in pay;
- instructed workers to lie to state inspectors;
- required 6 and 7-day workweeks, sometimes for up to 120 days at a time;
- didn't pay overtime or minimum wage;
- kept two sets of timecards to fake-out inspectors.
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sneaky
Banana Republic Sends You A Mysterious Visa Credit Card After You Opted Out
Reader Tim says that Banana Republic sent him a Visa after he opted out of the program and that the card's mailer was misleading (it looked like a replacement for his regular Banana Republic card, not a new "optional" Visa account) and didn't disclose important details... like the card's interest rate. More » -
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honesty
Banana Republic: Sorry Our Credit Card Website Sucks, Try Not Using It
Reader Maegan wrote Banana Republic to let them know that their credit card website was buggy and annoying to use. She got back a canned response that halfheartedly apologized for the state of their website and recommended that she use another service to pay her bill. More » -
child labor
GAP Caught Using Child Labor To Produce "GAP Kids" Clothing
A freelance journalist has caught the GAP using child labor to produce hand embroidered clothing for its GAP Kids line. The children, who are as young as 10, are quoted as saying they were sold to the factory by their families and cannot leave until their debt is paid. A video of the factory's squalid conditions shows GAP Kids labels on the clothing. More » -
the gap speaks
Why Do You Hate The Gap? The Gap Responds To Your Complaints
Mike Antonucci at the San Jose Mercury News took your complaints to the Gap's top brass and got some interesting responses. They even responded to our editorializing about the Gap's general state of failure with some upbeat sentences touting their own profitability. Whoops! We guess we were wrong and everything is just fine. Wait, what about the three-year sales slump, the recent layoffs, and the fact that same-store sales (the most important indicator of the health of a retail operation) have fallen in 12 consecutive quarters. Teehee! Sorry, we were sooo mean! More » -
consumers speak
Dear New Gap CEO: Here's How To Fix Your Stores
A while back we asked the readers to tell us what was wrong with Gap, INC. Since we asked, they've sh*tcanned their CEO, closed a chain of stores, launched new ad campaigns featuring celebrities, rethought their merchandise and...nothing has has helped. More » -
the internet is hard
Banana Republic: "You Need To Create A New User Name Every 3-4 Months"
There's some weirdness going on with Banana Republic's store credit card website. Reader Bernard wrote us to say that a Banana Republic CSR told him that every 3-4 months Banana Republic's credit card site would be "updated" and that everyone would have to re-register—including signing up for a new user name. Is this the case of an incompetent CSR, or is there something strange going on with Banana Republic's credit card site? Has anyone else had trouble with it? Read Bernard's email inside. More » -
gap
More Crap About The GAP
Time has an analysis of what went wrong at the GAP and it echoes many of the comments we got on this site: More » -
fink on your employer
Fink On Your Employer: Gap Inc.
Dog-like sycophants that we are, we love loyalty. Especially when people are more loyal to The Consumerist than the organization that helps them have a roof over their hands. A little bird tweets into our ear about the sugar daddy who pays his bills, Gap, Inc. Looks like they had a lot of whacky doodle malarkey going on with their online shopping system this week. Looks like we got a new stoolie as well. More »
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