A $100 Gift Card Selling For $10 On Walmart.com Is A Mistake, Not Bait & Switch

A $100 Gift Card Selling For $10 On Walmart.com Is A Mistake, Not Bait & Switch

Once again, the Walmart website made a pricing error, and once again shoppers tried to pounce on it only to later have their orders canceled. And as always happens in these situations, some of these folks are mistakenly claiming that this was a bait-and-switch scam. [More]

Not $10.

Reminder: If A Store Won’t Sell You A Laptop For $10, It’s Not Bait And Switch

It’s not the fastest or best computer you’ll see, but the laptop that reader J. spotted for sale at her college’s online bookstore was a deal she couldn’t pass up. An AMD E300 processor! 2 gigabytes of RAM! A 320 gigabyte hard drive! All this for only $10. She placed an order and waited…only to have her order rudely canceled with no notice. [More]

Reminder: Legitimate Pricing Errors Are Not Bait And Switch

Reminder: Legitimate Pricing Errors Are Not Bait And Switch

Once again, a retailer is making headlines with shoppers angry they aren’t getting the items they ordered at obviously erroneous prices. This time it’s Walmart.com, which experienced a major glitch yesterday, attaching incorrect prices to numerous items. So this is a good time to remind everyone that this is not a “bait and switch” and that retailers are generally not under any obligation to honor pricing errors. [More]

Movers Accused Of Holding Items Hostage In Exchange For Sex, Cash

Movers Accused Of Holding Items Hostage In Exchange For Sex, Cash

The New Jersey Division of Consumer Affairs has filed a lawsuit against a moving company, claiming dozens of cases in which movers allegedly held customers’ items hostage until they paid charges that were several times the quoted cost. One woman claims she was told she could get could get her items off the truck — if she had sex with them. [More]

Canceling Orders Over A Pricing Error Is Not The Same As Bait-And-Switch

Canceling Orders Over A Pricing Error Is Not The Same As Bait-And-Switch

Several times a year, the Consumerist inbox is flooded with e-mails from people who are livid because they purchased something online at a huge discount only to have the retailer cancel the order, claiming it was a pricing error and the item should never have been listed at that price. Some people are quick to call this “bait-and-switch,” and state very confidently that the retailer is somehow legally obligated to honor the original price. These people are mistaken. [More]

Game Publisher Sued For Alleged "Battlefield 3" Bonus Bait And Switch

Game Publisher Sued For Alleged "Battlefield 3" Bonus Bait And Switch

Last moth, some gamers were irate when their PlayStation 3 copies of Battlefield 3 didn’t include the promised bonus of an older game in the series, Battlefield 1943. Now a law firm has sued publisher EA on behalf of gamers, framing the broken promise as a bait and switch. [More]

Anti-Consumer Behavior In A Tourist Trap? Well, I Never!

Anti-Consumer Behavior In A Tourist Trap? Well, I Never!

Mike came across this sign on a rack of sunglasses while on vacation at a famous vacation destination. “All of the sunglasses on the rack were exactly the same, and had a price tag of $12.00 marked down to $9.00,” he writes. “No ’25 cent’ ones to be seen anywhere. Classic!” [More]

Verizon FIOS Pulled The Old Switcharoo On Me

Verizon FIOS Pulled The Old Switcharoo On Me

Dave says he was lured in by the promise of a low rate when he switched from Cablevision to Verizon FIOS, but the bills have been much higher than expected and when he called to complain he was told the promotion he signed up for didn’t fit anything Verizon offers. [More]

Expedia Baited And Switched Me On Vegas Vacation

Expedia Baited And Switched Me On Vegas Vacation

Credit Card Oultaw posts about an Expedia Las Vegas vacation ad for airfare and a stay at a 4-star hotel starting at $39, but clicked on it, went through the process and discovered the total cost of the cheapest trip was $2,000. [More]

Dell Texted Me A Deal That Was Too Good To Be True

Dell Texted Me A Deal That Was Too Good To Be True

Anna says Dell sent a special offer on a laptop via text, and even though she acted on the sale immediately she hasn’t been able to bag the deal, and instead was offered a similar product for $150 more. [More]

Verizon Tried A TV Service Bait-And-Switch On My Parents

Verizon Tried A TV Service Bait-And-Switch On My Parents

Corey, who is trying to help his Brooklyn parents improve their TV setup, feels his folks were baited and switched by Verizon, displaying a cheap deal on its site that went away after he entered his parents’ address. [More]

Customer Makes 2-Hour Best Buy Trek For Vanishing Netbook

Customer Makes 2-Hour Best Buy Trek For Vanishing Netbook

Valente’s plan was simple enough: Purchase a netbook from Best Buy during Cyber Monday sale. Order it from Best Buy’s web site for in-store pickup so he could be sure to have it in hand. Bring netbook home and hide it from his son until Christmas. Unfortunately, he tells Consumerist, the transaction didn’t work out according to his plan, he drove to another Best Buy two hours away that claimed to have a netbook on hold for him. A netbook that did not, as it turned out, exist. [More]

Making A Donation? Ask For Details First

Making A Donation? Ask For Details First

This is the time of year when retailers like to give back to the community by getting you to do it for them when you’re buying stuff. It might feel nice to help out a good cause, but make sure you know exactly what you’re paying for before you hand over any cash. Dominick, for example, just bought a Jack in the Box antenna ball when he thought he was straight-up donating to a non-Jack charity.

Try To Get DSL From AT&T, They Dare You

Try To Get DSL From AT&T, They Dare You

The person who blogs at MichiganTelephone just tried to help his friend sign up for DSL from AT&T last week. Their experience was so full of fail that now his friend doesn’t even want to bother trying anymore. Yes, a customer came to AT&T ready to sign up, and AT&T drove him away. Michigan telephone wonders, “Does AT&T have a death wish, or are they really just that incompetent?”

Rental Car Company Charges More In Taxes And Fees Than For Rental, Cites "Computer Error"

Rental Car Company Charges More In Taxes And Fees Than For Rental, Cites "Computer Error"

Dick thought he was getting a fair deal by renting a car from Dollar for $28 a day. He was shocked to see that his bill had been jacked by nearly $130 in taxes and fees when he returned the car.

NY Attorney General Fines, Closes Down Infamously Scammy Camera Stores

NY Attorney General Fines, Closes Down Infamously Scammy Camera Stores

If you bought cameras or electronics from any of these stores recently you were probably scammed: Best Price Camera, Foto Connection, 1 Way Photo, 86th Street Photo, Broadway Photo, Camera Whiz, and Sonic Photo. Or perhaps you bought something online from one of their astonishing array of alter egos and websites (see full list).

Reminder: Make Sure Medical Procedures Are Covered Before You OK Them

Reminder: Make Sure Medical Procedures Are Covered Before You OK Them

Nick suffers from back pain and thought he’d seek chiropractor care for some pain relief. What he got in return was the sting of a nasty hospital bill because his insurance wouldn’t pay for his x-rays, even though the nurse and doctor assured him the scans would be covered.

Simmons Fluffs Hotel Mattress Price By $500

Simmons Fluffs Hotel Mattress Price By $500

UPDATE: Simmons contacted Charles today, and the situation has been settled. As some commenters here guessed, the confusion came from the sales rep misreading the number 3 for an 8 on the computer screen. Everyone can rest easy tonight, even if it’s not on a fluffy mattress.