Passengers set to fly in and out of New York’s LaGuardia and John F. Kennedy airports tonight and tomorrow no longer need to brace for travel disruptions related to a planned strike by contracted security workers, baggage handlers and wheelchair attendants, after the employees reached an agreement with their security services provider. [More]
The fight for higher wages could disrupt travel for Delta Air Lines and United Airlines passengers flying in and out of New York’s two largest airports starting Wednesday night, as a union representing some security workers, baggage handlers and wheelchair attendants approved a strike. [More]
Federal officials say they’ve uncovered an alleged marijuana smuggling ring that involved three baggage handlers working at Oakland International Airport. Because airport workers can go behind the scenes where others can’t, investigators say the baggage handlers used their security badges to access off-limits areas and get pot from one point to another. [More]
As airlines crack down on passengers’ attempts to shove too-large and overstuffed carry-on bags onto planes, a growing number of travelers are forced to gate-check their luggage, meaning it’s collected at the gate and put straight into the plane’s underbelly. But some baggage handlers don’t feel like carrying luggage down all those steps from the jetway to the ground and are just dropping passengers’ bags from heights of around 20 feet. [More]
The thing about owning expensive jewelry, watches and pricy electronics is that if any of it goes missing after it’s been placed safely in your luggage, you’re going to notice. There’s no Bermuda Triangle of personal possessions that can be blamed for vanishing items, only human beings. In one recent case at John F. Kennedy Airport in New York City, seven baggage handlers have been accused of forming their own force of nature designed to disappear valuables and cash. [More]
Over at Passive-Aggressive Notes, a reader claims that their attempt to show love for baggage handlers failed to charm the workers handling her suitcase. An “I <3 Baggage Handlers" tag didn't get the bag extra respect: it just got a nasty note in return. [More]
One pretty blatant tip that a whole bunch of money isn’t yours? If the bills aren’t even in circulation yet. The FBI doesn’t believe that $20,000 worth of $100 bills belong to a US Airways baggage handler for that very reason and arrested him yesterday for swiping them from a shipment of money headed to the Federal Reserve in East Rutherford, N.J. [More]
Usually when you see a Consumerist headline that involves a baggage handler and a pet, it means the furry friend is lost or dead. But here’s one that’s more uplifting… except for the fact that the handler says she was fired for doing a good deed. [More]
Two months after a cat named Jack got lost in the American Airlines baggage handling area at JFK, his owners and friends still continue to form search posses to try to look for him. [More]
Paco wasn’t the only dog lost in transit before it was loaded onto a Delta aircraft. Four years ago, Vivi, a whippet who won the Award of Merit in the Westminster Kennel Club Dog show, escaped from her kennel as it was being loaded onto a Delta flight and was reportedly seen running across the tarmac before escaping into the marshy marsh. A media frenzy ensued…. [More]
It’s late night at the airport and you’re the only one left standing at the baggage couresel, waiting for your luggage to arrive. The same blue duffel passes you like a broken record. Reality sinks in. Your baggage is lost. Tears form. Then, a rustling of rubber flaps. A form begins to emerge from the wall. Could it be, your lost bag? No, it is a man, a baggage handler man, covered in dust. He pats himself off and plants himself before you and begins a soliloquy. He is here to tell you you the 10 ten things you need to know to keep your bags from getting lost: [More]
Musician Dave Carroll hit the jackpot with his first song, “United Breaks Guitars,” last month. The song, the video, and the subsequent media coverage formed a perfect anti-ad for United’s poor handling of customer property. Now he’s released the second of his planned three-song cycle and this one has more of a “we could have had something together” feel to it. Like any sequel, it’s about 600 times more elaborate. We’ll always love “United Breaks Guitars” most of all, but it’s great to see Carroll continue his one-man shaming of an airline for not doing the right thing when it had the chance.
The San Francisco Chronicle is reporting that several baggage handlers working for a company contracted by Delta Airlines were busted in a sting operation that was launched following the theft of a handgun from a retired police sergeant’s luggage.
We officially love Dave Carroll now. Not only is he cute and a good singer, but he’s classy (check out how he defends the United employee in this video response) and has principles. The best part is at the end he encourages us to stay tuned for song #2. United hoped it could pay for the guitar and put an end to the bad publicity—but it looks like you’re not getting off that easily, United. Check out the full video response below.
When United Airlines broke Dave Carroll’s $3500 Taylor guitar in the the spring of 2008, he contacted them to ask for compensation. After all, he and other passengers watched from the plane as United baggage handlers actually threw his guitar around on the tarmac. United said they wouldn’t pay for the damages, so Carroll wrote this catchy song about how much United sucks. We think it should go in United’s next ad campaign.
US Airways is interviewing and firing baggage handlers at Philadelphia International Airport after it noticed they were falsifying overtime records.