Airline Apologizes For Baggage Handlers Caught Dropping Luggage From Height Of 20 Feet

Airline Apologizes For Baggage Handlers Caught Dropping Luggage From Height Of 20 Feet

As airlines crack down on passengers’ attempts to shove too-large and overstuffed carry-on bags onto planes, a growing number of travelers are forced to gate-check their luggage, meaning it’s collected at the gate and put straight into the plane’s underbelly. But some baggage handlers don’t feel like carrying luggage down all those steps from the jetway to the ground and are just dropping passengers’ bags from heights of around 20 feet. [More]

(S_Negatives)

7 JFK Baggage Handlers Accused Of Lifting Cash, Electronics & Jewelry From Customers’ Luggage

The thing about owning expensive jewelry, watches and pricy electronics is that if any of it goes missing after it’s been placed safely in your luggage, you’re going to notice. There’s no Bermuda Triangle of personal possessions that can be blamed for vanishing items, only human beings. In one recent case at John F. Kennedy Airport in New York City, seven baggage handlers have been accused of forming their own force of nature designed to disappear valuables and cash. [More]

(Passive-Aggressive Notes)

If You Really Loved Baggage Handlers, You’d Pack Less Crap

Over at Passive-Aggressive Notes, a reader claims that their attempt to show love for baggage handlers failed to charm the workers handling her suitcase. An “I <3 Baggage Handlers" tag didn't get the bag extra respect: it just got a nasty note in return. [More]

(FBI)

FBI: Baggage Handler Was Arrested Because That $20K In Uncirculated Bills Doesn’t Belong To him

One pretty blatant tip that a whole bunch of money isn’t yours? If the bills aren’t even in circulation yet. The FBI doesn’t believe that $20,000 worth of $100 bills belong to a US Airways baggage handler for that very reason and arrested him yesterday for swiping them from a shipment of money headed to the Federal Reserve in East Rutherford, N.J.  [More]

Baggage Handler: I Was Fired For Helping Sick Dog

Baggage Handler: I Was Fired For Helping Sick Dog

Usually when you see a Consumerist headline that involves a baggage handler and a pet, it means the furry friend is lost or dead. But here’s one that’s more uplifting… except for the fact that the handler says she was fired for doing a good deed. [More]

RIP Jack.

Jack The Cat Has Died

Jack, the cat lost at JFK and then found two months later, has died. [More]

2 Months In, Searchers Still Seek Jack The Cat Lost At JFK

2 Months In, Searchers Still Seek Jack The Cat Lost At JFK

Two months after a cat named Jack got lost in the American Airlines baggage handling area at JFK, his owners and friends still continue to form search posses to try to look for him. [More]

Delta Paid $2,800 For Lost Dog Valued At $20,000

Delta Paid $2,800 For Lost Dog Valued At $20,000

Paco wasn’t the only dog lost in transit before it was loaded onto a Delta aircraft. Four years ago, Vivi, a whippet who won the Award of Merit in the Westminster Kennel Club Dog show, escaped from her kennel as it was being loaded onto a Delta flight and was reportedly seen running across the tarmac before escaping into the marshy marsh. A media frenzy ensued…. [More]

10 Things To Know To Keep Your Luggage From Getting Lost

10 Things To Know To Keep Your Luggage From Getting Lost

It’s late night at the airport and you’re the only one left standing at the baggage couresel, waiting for your luggage to arrive. The same blue duffel passes you like a broken record. Reality sinks in. Your baggage is lost. Tears form. Then, a rustling of rubber flaps. A form begins to emerge from the wall. Could it be, your lost bag? No, it is a man, a baggage handler man, covered in dust. He pats himself off and plants himself before you and begins a soliloquy. He is here to tell you you the 10 ten things you need to know to keep your bags from getting lost: [More]

Dave Carroll Launches Second "United Breaks Guitars" Song And Video

Dave Carroll Launches Second "United Breaks Guitars" Song And Video

Musician Dave Carroll hit the jackpot with his first song, “United Breaks Guitars,” last month. The song, the video, and the subsequent media coverage formed a perfect anti-ad for United’s poor handling of customer property. Now he’s released the second of his planned three-song cycle and this one has more of a “we could have had something together” feel to it. Like any sequel, it’s about 600 times more elaborate. We’ll always love “United Breaks Guitars” most of all, but it’s great to see Carroll continue his one-man shaming of an airline for not doing the right thing when it had the chance.

Genius Baggage Handlers Steal Retired Police Sergent's Handgun

Genius Baggage Handlers Steal Retired Police Sergent's Handgun

The San Francisco Chronicle is reporting that several baggage handlers working for a company contracted by Delta Airlines were busted in a sting operation that was launched following the theft of a handgun from a retired police sergeant’s luggage.

Dave Carroll Says No To Guitar Hush Money From United

Dave Carroll Says No To Guitar Hush Money From United

We officially love Dave Carroll now. Not only is he cute and a good singer, but he’s classy (check out how he defends the United employee in this video response) and has principles. The best part is at the end he encourages us to stay tuned for song #2. United hoped it could pay for the guitar and put an end to the bad publicity—but it looks like you’re not getting off that easily, United. Check out the full video response below.

http://consumerist.com/2009/07/08/dave-carrolls-united-breaks-guitars/

Dave Carroll’s “United Breaks Guitars” song and video EECB appears to be having the desired effect. Check out this tweet from United. [Twitter] (Thanks to Chris!) Update: Dave Carroll responds.

United Breaks Guitars

United Breaks Guitars

When United Airlines broke Dave Carroll’s $3500 Taylor guitar in the the spring of 2008, he contacted them to ask for compensation. After all, he and other passengers watched from the plane as United baggage handlers actually threw his guitar around on the tarmac. United said they wouldn’t pay for the damages, so Carroll wrote this catchy song about how much United sucks. We think it should go in United’s next ad campaign.

US Airways Firing Lots Of Baggage Handlers At Philly Airport

US Airways Firing Lots Of Baggage Handlers At Philly Airport

US Airways is interviewing and firing baggage handlers at Philadelphia International Airport after it noticed they were falsifying overtime records.

VIDEO: US Airways Baggage Handler Plays Tee-Ball With Packages

The USPS tubes and boxes were set to board America West flight 131 from San Francisco to Las Vegas this Sunday, April 1.

Northwest Trimming Handlers Paychecks

Northwest Trimming Handlers Paychecks

As if baggage delays and maltreatment weren’t bad enough already, baggage handlers may soon even have less of an incentive for your luggage to arrive with all its Vuitons on its Louis.