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Posts Tagged “

Bad Service

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phobias

McDonald's Worker Screams And Runs Away From Little People, Probably Shouldn't Be Assigned To Register

When Ethan Wade, who has dwarfism, went into a McDonald's in South Carolina recently to order some food, the cashier took one look at him and ran off, waving her hands in the air and shouting "Oh my gosh! Oh my gosh!" She kept shouting from the back, and another employee came up to tell Ethan that she had a phobia of little people. Said Wade:
An employee in the franchise office told Wade about what the woman had said. Wade said, "The employee had stated to her, 'Imagine if you saw a snake or a spider, how would you respond?' And that employee said she understood that. And I said, 'That's unbelievable. I am a human being.'"
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2:00 PM on Wed Mar 26 2008
By Chris Walters
17,458 views, 220 comments

Latest by past: How are any of you to say this girl shouldn't be working the register? For a start she's working at a McDonald's, not the PR firm of some business where she would be expected not to have innate fears of more »

bad service

Pepsi & Amazon Won't Fix PepsiStuff Error, Keep Ignoring Customer

Jon saved up a bunch of PepsiStuff points and decided to redeem them for an item PepsiStuff is promoting on its website. That's how these point redemption programs usually work, you see. PepsiStuff.com apparently thinks otherwise—they'll let you redeem the points for a COBY player (ha ha ha ha), but the Sony alarm clock is just redemption bait. You're not supposed to actually pick that. More »

7:11 PM on Tue Mar 11 2008
By Chris Walters
12,157 views, 50 comments

bad service

TigerDirect Screws Up Order, Then Screws Up Customer Service Response

Matt bought a camera from TigerDirect. He monitored the status of the order online, and saw that it was marked "shipped" a few days after he placed the order, so he returned the other, more expensive, camera he'd bought at Best Buy. Unfortunately, the TigerDirect camera never arrived. Matt logged in again to see what the problem was and saw that it was now marked both "shipped" and "canceled." That's when the problems with TigerDirect's customer service started.
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12:44 PM on Mon Feb 18 2008
By Chris Walters
7,233 views, 51 comments

Latest by wamrage: This is Matt - I've contacted the company and I'll see if I end up receiving the camera I wanted as an alternative. more »

complaints

AA Has Devil Lady For Check-In At Huntsville, Alabama Airport

Rodrigo writes of American Airlines, "In the last 4 travels between me, my wife and my father-in-law, ALL of them had been pretty bad. But the last one was the worst by far." However, they had lots of miles to cash in, a tight budget, and travel needs, so it was back into the belly of the beast for one more adventure: "First nonsense of the day was when the lady there claimed the maximum was 50 pounds for the luggage. Ok here we go again."

My wife, suspecting this was coming again since the same thing happened last time, waves a document issued by AA stating that international flights such as this one (to and from an overseas city, including the legs inside US) were 70 pounds maximum..."

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11:09 PM on Tue Dec 11 2007
By Chris Walters
15,407 views, 71 comments

Latest by croeso: After three years of traveling cross country monthly, I've come to avoid American, United, and Continental like the plague, Take US Airways only when necessary, and use Delta as much as possible. There really are corporate cultures at the more »

complaints

Commentors Speak: Responsible Ways To Get Your Waiter Fired

We love you guys. When we launched, there was a concern that our comments section would be filled with one-noted, petulant griping — after all, that's pretty much all we post. But we think you guys are pretty much on the same ball we are — at heart, we aren't commune hippies with irrational hatred of capitalism, but avid consumers who love buying enough to try to remain unblinkered, who try to remain reasonable beyond both irrational hatred or the empty titillation of some savvy PR temptress. More »

4:14 PM on Thu Jan 26 2006
By consumerist.com
152 views, 8 comments

Latest by Kat2: That's what I said. more »