• bad customers

    Bad Customers And The Stupid Things They Say

    Our reader Eyebrows McGee pointed us to a fun, albeit slightly depressing (if you're concerned about the future of the human race) website called NotAlwaysRight.com, where retail veterans post transcripts of their worst customer interactions. Read for fun, but also for examples of how not to behave as a consumer.

    Me: “Can I help you?”
    Customer:“I’m looking for non-fiction.”
    Me:“What kind?”
    Customer: “Just non-fiction.”
    Me: “Okay…do you want history? Or science? Psychology?
Business?”
    Customer: “No, just NON-FICTION!”

    More »

    1:52 PM on Mon May 19 2008
    By Chris Walters
    25,112 views, 144 comments

    Latest by catastrophegirl: if you think any of these are fake, please keep in mind that any walt disney world cast member [employee] more »

  • exclusives

    Sprint Customers Terminated For Complaining Too Much Were Scamming Sprint For Free Service

    Sprint announced Monday it was canceling the accounts of around 1,000 people who called customer service too much. At first blush, it might sound like a pretty jerk thing to do, have bad service and then punish people who complain, but we spoke with one of our most reliable Sprint insiders, who had a different side to the story: the terminated customers were scamming Sprint, calling in again and again, just to get free service credits. More »

    11:53 PM on Tue Jul 10 2007
    By Ben Popken
    64,224 views, 77 comments

    Latest by adr5: I've read a lot of the comments and most are quick to condemn the complainers. I'm sure that some more »

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