bad consumers

What’s The Best Way To Handle The “Hold On, I’m On The Phone” Customer?

What’s The Best Way To Handle The “Hold On, I’m On The Phone” Customer?

There is a special type of bad consumer that is the bane of both retail employees and other customers waiting in line — the person who not only blabs away on their phone while waiting in line but also holds things up by refusing to pause their call when they get to the head of the line. So what is the best way to deal with this problem in a way that just won’t slow things down even more? [More]