What's The Best Way For A Cashier To Handle Problem Child With Complaining Mom?

What's The Best Way For A Cashier To Handle Problem Child With Complaining Mom?

Learning how to handle problem customers in retail isn’t easy. If you treat them with even a fraction of the lack of respect they show to you, it can balloon into a full-on “situation.” And things can get especially complicated if that bad consumer has a little kid in tow. [More]