NEW YORK, 5:07 AM, SAT JUL 19 | 19 POSTS IN THE LAST 24 HOURS | tips@consumerist.com | RSS
Posts Tagged “

bad companies

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scam artists

TicketsMyWay: Sell Tickets You Don't Have, Keep Money, Threaten Customers, Profit!

A reader sent in the following tip about a Vegas-based ticket broker:

There is a company by the name of Ticketsmyway.com (Event Tickets LLC) that has the scam of the century running. Their operations run like this.
  • Advertise tickets slightly cheaper than Stubhub and other sites.
  • Consumers place an order online for tickets often months in advance
  • Credit cards are charged full amount immediately
  • Customers are told to check status of order online
  • Orders always show as "processing"
  • As date of event gets closer, customer starts calling to find out Status of shipping
  • 1-2 days before event, customer are told tickets are "no longer available"
  • Phone rep says a refund can only be requested online
  • Terms of Use online say any refund request is considered a "cancellation" and customer is charged 45% of the purchase price

Even though company cannot produce tickets, customers lose 45% of their entire purchase price.

More »

10:32 AM on Wed Jun 25 2008
By Chris Walters
11,662 views, 76 comments

backlash

Creative Sparks Customer Revolt When It Tries To Silence Third-Party Programmer

Creative's executive team will be coming in to quite a mess Monday morning, thanks to its VP of Screw Ups, Phil O'Shaughnessy. Friday morning, he posted a warning on the Creative customer forums that told programmer Daniel_K to stop writing his own drivers for their X-Fi sound cards. The cards still won't work on Vista over a year after the OS was released, because Creative hasn't released drivers for them—but by Mr. O'Shaughnessy's account, Daniel_K is "stealing" from Creative by making the cards work. Then the weekend happened. More »

2:07 AM on Mon Mar 31 2008
By Chris Walters
103,328 views, 140 comments

Latest by Kevin V: creative: jerks. more »