John is interested in signing up for a currency trading system that says it will turn $10,000 into $100,000 in a year. The service says you have to try it out for 90 days before canceling and he’s worried that that’s just to avoid chargebacks. John should probably be worried about some bigger stuff than just a chargeback. [More]
At one time or another, we’ve all felt like customer service has gotten it completely backwards.