Care.com Bans Members Without Investigating Complaints Against Them First

Care.com Bans Members Without Investigating Complaints Against Them First

We live in a world where consumers not only expect instant gratification from the online products and services they pay for, but also instant justice when they believe they’ve been wronged. That’s why a growing number of websites now take a “shoot first, ask questions later” approach to complaints — removing content, and locking down accounts before they investigate. While many sites try to balance this preemptive practice by allowing affected users to appeal, that can’t be said about one prominent site that connects users with professional caregivers. [More]

Adventures In Babysitting: Which Cities Have The Highest-Paid Babysitters?

Adventures In Babysitting: Which Cities Have The Highest-Paid Babysitters?

Back in the day, you could hire the best babysitter on the block for $5 per hour, with $1 added for each kid. That was enough to pay for whatever high schoolers need to pay for, but nowadays the top babysitters are raking in the big bucks. [More]