If a product is marketed to people with arthritis, shouldn’t it be easily openable by people who have arthritis? Not that every arthritic person has pain in their hands, of course, but many do. Rich was surprised when a foot cream meant as a gift for his arthritic mother arrived with a childproof cap. [More]
We are now three days into the official Holiday Returns & Exchanges Season, and while those shoppers who paid a little more — and put on pants — to go shopping at bricks-and-mortar stores, it’s usually just a matter of waiting in line to get your refund. But for gift-givers who did their buying online this year, that wait for a refund could be anywhere from a few days to several weeks. [More]
After years of being trained to dread contacting a company via phone, lest we get trapped in the automated phone tree, customers are turning to e-mail for resolving their customer service issues. And while a new study shows that a majority of the top online retailers did a passable job of replying to customer inquiries, a handful of websites apparently decided to give their e-mail customer service teams some extra time off this holiday season. [More]
Avon, Tupperware, and other direct-sales companies are gaining in popularity, just as they did during the 1990-91 recession. Whether they still have jobs or not, people are looking for ways to earn additional income.
I’ve been approached by a friend to join up with MonaVie acai juice—it’s a “superfood” juice that’s sold through “network marketing.” I actually do like the product, and this is a friend I trust, but my alarm bells are still going off. I don’t want to get sucked into a scam, obviously. There’s nothing about this company on your site, so I thought I’d drop you a line and see if you had any advice.