Verizon Mistakenly Charges Me $6K, Promises Refund, Isn't Delivering

Verizon Mistakenly Charges Me $6K, Promises Refund, Isn't Delivering

When Scott upgraded to a smartphone, Verizon forgot to initiate his new data plan, so he was soaked with a $6,000 bill under his antiquated former plan. Since Scott is signed up for auto-billing, his credit card was charged before he could argue. He says Verizon admitted its error and agreed to a refund, but it’s been 30 days and Scott is still waiting. [More]