While rising prices are causing sales of e-books to slump, there’s another, somewhat unlikely challenger to the traditional print book throne: audiobooks, formerly known on family road trips as “books on tape,” have been outselling paper copies much of the time. [More]
Audible is offering a free download of “The Seven Habits Of Highly Effective People.” You’ll have to sign up for a free account to qualify. [Digital Inspiration] (Thanks to Hunt!)
Audible will issue a $5 credit to anyone inconvenienced as the podcast and audiobook retailer moves their New Jersey offices. The only caveat: you must explicitly request a credit. Jayson discovered the compensation policy, which will be in effect “for a couple of weeks,” when he complained after his episode of Car Talk failed to download.
When I told the customer service rep that I felt I deserved some sort of credit for the inconvenience, she replied that Audible had decided to give $5 credits to anyone who called and explicitly asked for a credit due to this problem.
We are not surprised, given Audible’s track record of excellent customer service. If you are an Audible subscriber and your podcast fails to download, call and ask for a credit. Audible customer service can be reached at (888) 283-5051.