(Phillip Pessar)

There’s Still $43 Million In Outstanding RadioShack Gift Cards, And Texas Wants To Rescue It

When a retailer looks like it might be in danger of going out of business, we warn gift card holders to use their cards soon, before the company declares bankruptcy and the cards lose their value. Not everyone has the good sense to read Consumerist, though, and that’s why the Texas Attorney General wants the smoldering remains of RadioShack to put aside some money for gift card holders. [More]

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Nevada’s Attorney General Is Investigating Cash4Laptops/Cash4iPhones

Last year, we shared two readers’ crappy experiences with the brand that does business under the names Cash4iPhones and Cash4Laptops. One had his offer for three phones cut by more than $900, and another received an offer of $263 for his phone and a check for $41. Our readers aren’t alone, of course, and the attorney general in the state of Nevada, where the company is based, is investigating them. [More]

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ConocoPhillips, Phillips 66 Must Pay $11.5M To Settle Hazardous Waste Violations

Two Texas-based companies have been ordered to pay a total of $11.5 million to close the book on allegations that hundreds of their gas stations may have put local water supplies in California at risk.
[More]

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Senators Call For Attorney General Investigation Into Executives Of Corinthian Colleges

Bankrupt for-profit college chain Corinthian Colleges Inc. is already party to a number of state and federal investigations related to the alleged deceptive recruiting practices at its Heald College, WyoTech and Everest University campuses. Now, a group of senators are hoping to add another investigation to the roster. [More]

RadioShack Agrees To Mediation After Auction Of Customer Mailing Lists

RadioShack Agrees To Mediation After Auction Of Customer Mailing Lists

In bankruptcy court this morning in Delaware, there was a hearing regarding RadioShack’s plan to offer tens of millions of pieces of customer data in its bankruptcy auction. The attorney general of the Shack’s home state of Texas objected to this sale, mostly because the company’s original privacy policy didn’t allow the company to sell customer data to just anyone. Now RadioShack has agreed to mediation after its intellectual property, including those mailing lists, is auctioned on May 11. [More]

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Feds & NY Attorney General Team Up To Sue Abusive Debt Collectors

Just like one of those action movies where a federal agent gets paired up with a small-town sheriff who knows all the bad guys in the area, the Federal Trade Commission has brought its crackdown on abusive debt collectors to New York and partnered with the Empire State’s attorney general to shut down a pair of unsavory operators. [More]

Customer: Fry's Wouldn't Replace My Laptop Until I Dropped Complaint

Customer: Fry's Wouldn't Replace My Laptop Until I Dropped Complaint

If you file a complaint against a company with your state’s attorney general, and then that problem gets resolved, you might understand it if that company asked you to update the AG’s office. But a woman in California says Fry’s Electronics would not replace her broken laptop until after she dropped her complaint to the AG. [More]

BP Faces Audit Over Spill Compensation

BP Faces Audit Over Spill Compensation

The prizes keep flowing for reigning Worst Company in America champ BP, which not only received the Golden Poo for its spilleriffic efforts, but now gets the pleasure of an independent audit to verify it’s on the up-and-up in terms of distributing the $20 billion oil spill victim compensation fund. [More]

Attorney General Forms Team To Look Into Oil Price Manipulation

Attorney General Forms Team To Look Into Oil Price Manipulation

Someone at the Attorney General’s office must have finally looked at how high gasoline prices are right now and thought, “Maybe there’s something more than meets the eye here,” because President Obama announced earlier today that the AG is gathering his forces to see what, if any, behind-the-scenes shenanigans are going on to keep prices so high. [More]

How To Call Your State's Attorney General

How To Call Your State's Attorney General

Need to report an unscrupulous business practice to your state’s attorney general? Here’s all of their phone numbers, listed by state, so you can look them up and file your complaint. [More]

Texas Sues Bally Total Fitness Over Fake Past Due Billing

Texas Sues Bally Total Fitness Over Fake Past Due Billing

Texas’ Attorney General Greg Abbott is going after Bally Total Fitness for the fraudulent “past due” scheme it was using to trick former customers into re-upping with the gym. The AG office says that the gym mailed more than 11,000 fake notices to former customers between last summer and March 2010, and at least 1,000 Texans fell for it and paid the fees. [More]

Cash4Gold Stops Suing Whistleblowers; FL AG Launches Investigation

Cash4Gold Stops Suing Whistleblowers; FL AG Launches Investigation

The lawsuit stemming from our post from last year, “10 Confessions Of A Cash4Gold Employee,” is all over. At the beginning of February, Cash4Gold stopped suing the two ex-employees Michele Liberis and Vielka Nephew. And just this Sunday, the Florida Attorney General announced they’ve opened a civil investigation into Cash4Gold. It seems you can still speak truth to power after all. [More]

Top Ten Consumer Complaints To State AG's In 2008

Top Ten Consumer Complaints To State AG's In 2008

The National Association of Attorneys General has polled state attorneys general, who are typically responsible for enforcing consumer protection laws in their states, and announced the top ten consumer complaints for 2008. It’s an interesting list.

Plastic Surgery Company Agrees To Pay $300,000 For Fake Customer Reviews

Plastic Surgery Company Agrees To Pay $300,000 For Fake Customer Reviews

Over a year ago, we wrote about Lifestyle Lift and its attempts to astroturf a customer review website (while simultaneously suing that website for trademark infringement, naturally). But then they caught the attention of New York Attorney General Andrew Cuomo’s office, and now they’ve agreed to pay $300,000 and will stop publishing fake reviews online.

Ticketmaster Pays $50,000 Fine, Closes More Than 100 Deceptive Site

Ticketmaster will pay a $50,000 fine and shutter more than 100 deceptive brokerage sites as part of a wide-reaching agreement with Illinois Attorney General Lisa Madigan. Madigan’s office accused Ticketmaster’s always shady subsidy, TicketsNow, of creating sites that masqueraded as local venues selling tickets at face value. The settlement also requires TicketsNow to wait until after Ticketmaster puts non-sporting events on sale before hawking tickets at outrageously inflated prices.

Acai Berry Drink Company Agrees To Give $350k Back To Bilked Customers

Acai Berry Drink Company Agrees To Give $350k Back To Bilked Customers

One of the acai berry’s most miraculous powers is its ability to filch hundreds of dollars from consumers who are seeking new ways to lose weight and live forever. Now one company known for marketing an acai elixir has settled a lawsuit from the Arizona Attorney General over charges of deceptive practices.

NY Attorney General Shuts Down Abusive Debt Collection Operation, Puts Owner's Rap Career On Hold

NY Attorney General Shuts Down Abusive Debt Collection Operation, Puts Owner's Rap Career On Hold

The New York Attorney General shut down a network of debt collection agencies today that were run by convicted felon Tobias Boyland, who along with his colleagues impersonated police officers, threatened debtors with arrest, and told them they were being sued in civil court. Boyland is also an author and a musician, and he has an awesome website, bagsofmoney.us, which—warning—launches into a street-friendly rap song as soon as it loads.

U.S. Fidelis Hires Former Attorney General Ashcroft's Law Firm

U.S. Fidelis Hires Former Attorney General Ashcroft's Law Firm

U.S. Fidelis, the auto warranty company that’s currently being investigated by 40 state attorneys general for questionable business practices, has hired the law firm headed by former U.S. Attorney General John Ashcroft. The firm won’t represent the company in litigation, but is supposed to provide an internal review of their practices. They’ll also provide draping cloths for any immodest statuary, and wiretap kits for employees of interest. Hey, it’s hard to do topical humor on someone who’s been out of office for 4 years.