Customer: Fry's Wouldn't Replace My Laptop Until I Dropped Complaint

Customer: Fry's Wouldn't Replace My Laptop Until I Dropped Complaint

If you file a complaint against a company with your state’s attorney general, and then that problem gets resolved, you might understand it if that company asked you to update the AG’s office. But a woman in California says Fry’s Electronics would not replace her broken laptop until after she dropped her complaint to the AG. [More]

BP Faces Audit Over Spill Compensation

BP Faces Audit Over Spill Compensation

The prizes keep flowing for reigning Worst Company in America champ BP, which not only received the Golden Poo for its spilleriffic efforts, but now gets the pleasure of an independent audit to verify it’s on the up-and-up in terms of distributing the $20 billion oil spill victim compensation fund. [More]

Attorney General Forms Team To Look Into Oil Price Manipulation

Attorney General Forms Team To Look Into Oil Price Manipulation

Someone at the Attorney General’s office must have finally looked at how high gasoline prices are right now and thought, “Maybe there’s something more than meets the eye here,” because President Obama announced earlier today that the AG is gathering his forces to see what, if any, behind-the-scenes shenanigans are going on to keep prices so high. [More]

How To Call Your State's Attorney General

How To Call Your State's Attorney General

Need to report an unscrupulous business practice to your state’s attorney general? Here’s all of their phone numbers, listed by state, so you can look them up and file your complaint. [More]

Texas Sues Bally Total Fitness Over Fake Past Due Billing

Texas Sues Bally Total Fitness Over Fake Past Due Billing

Texas’ Attorney General Greg Abbott is going after Bally Total Fitness for the fraudulent “past due” scheme it was using to trick former customers into re-upping with the gym. The AG office says that the gym mailed more than 11,000 fake notices to former customers between last summer and March 2010, and at least 1,000 Texans fell for it and paid the fees. [More]

Cash4Gold Stops Suing Whistleblowers; FL AG Launches Investigation

Cash4Gold Stops Suing Whistleblowers; FL AG Launches Investigation

The lawsuit stemming from our post from last year, “10 Confessions Of A Cash4Gold Employee,” is all over. At the beginning of February, Cash4Gold stopped suing the two ex-employees Michele Liberis and Vielka Nephew. And just this Sunday, the Florida Attorney General announced they’ve opened a civil investigation into Cash4Gold. It seems you can still speak truth to power after all. [More]

Top Ten Consumer Complaints To State AG's In 2008

Top Ten Consumer Complaints To State AG's In 2008

The National Association of Attorneys General has polled state attorneys general, who are typically responsible for enforcing consumer protection laws in their states, and announced the top ten consumer complaints for 2008. It’s an interesting list.

Plastic Surgery Company Agrees To Pay $300,000 For Fake Customer Reviews

Plastic Surgery Company Agrees To Pay $300,000 For Fake Customer Reviews

Over a year ago, we wrote about Lifestyle Lift and its attempts to astroturf a customer review website (while simultaneously suing that website for trademark infringement, naturally). But then they caught the attention of New York Attorney General Andrew Cuomo’s office, and now they’ve agreed to pay $300,000 and will stop publishing fake reviews online.

Ticketmaster Pays $50,000 Fine, Closes More Than 100 Deceptive Site

Ticketmaster will pay a $50,000 fine and shutter more than 100 deceptive brokerage sites as part of a wide-reaching agreement with Illinois Attorney General Lisa Madigan. Madigan’s office accused Ticketmaster’s always shady subsidy, TicketsNow, of creating sites that masqueraded as local venues selling tickets at face value. The settlement also requires TicketsNow to wait until after Ticketmaster puts non-sporting events on sale before hawking tickets at outrageously inflated prices.

Acai Berry Drink Company Agrees To Give $350k Back To Bilked Customers

Acai Berry Drink Company Agrees To Give $350k Back To Bilked Customers

One of the acai berry’s most miraculous powers is its ability to filch hundreds of dollars from consumers who are seeking new ways to lose weight and live forever. Now one company known for marketing an acai elixir has settled a lawsuit from the Arizona Attorney General over charges of deceptive practices.

NY Attorney General Shuts Down Abusive Debt Collection Operation, Puts Owner's Rap Career On Hold

NY Attorney General Shuts Down Abusive Debt Collection Operation, Puts Owner's Rap Career On Hold

The New York Attorney General shut down a network of debt collection agencies today that were run by convicted felon Tobias Boyland, who along with his colleagues impersonated police officers, threatened debtors with arrest, and told them they were being sued in civil court. Boyland is also an author and a musician, and he has an awesome website, bagsofmoney.us, which—warning—launches into a street-friendly rap song as soon as it loads.

U.S. Fidelis Hires Former Attorney General Ashcroft's Law Firm

U.S. Fidelis Hires Former Attorney General Ashcroft's Law Firm

U.S. Fidelis, the auto warranty company that’s currently being investigated by 40 state attorneys general for questionable business practices, has hired the law firm headed by former U.S. Attorney General John Ashcroft. The firm won’t represent the company in litigation, but is supposed to provide an internal review of their practices. They’ll also provide draping cloths for any immodest statuary, and wiretap kits for employees of interest. Hey, it’s hard to do topical humor on someone who’s been out of office for 4 years.

Car Warranty Racket Exposed On Today Show

Car Warranty Racket Exposed On Today Show

The Today show recently aired a terrifically entertaining exposé of US Fidelis, one of the biggest companies behind the auto warranty racket that you’ve probably encountered via junk mail, telemarketing, or even on TV. They start by looking at an individual who spent $3,180 on one of their auto warranties only to be left stranded when her car overheated and they refused to pay.

Only 42 People Want A Piece of Dell's $1.5 Million Settlement? Seriously?

Only 42 People Want A Piece of Dell's $1.5 Million Settlement? Seriously?

Come on people, Dell agreed to dole out $1.5 million to customers who had problems with warranty repairs, credit financing, and rebates, but with only a week before the filing deadline, Washington’s Attorney General says that only 42 people in his state have submitted claim forms. We know there are eligible Dell victims out there. Our tipline alone has nearly 1,000 Dell-related complaints. Please, fill out your claim form now and get the money your state attorney generals earned for you!

No More BPA Baby Bottles In US?

No More BPA Baby Bottles In US?

Philips Avent, the nation’s largest seller of baby bottles, announced today that it will voluntarily stop selling bottles containing the controversial chemical bisphenol A (BPA). Attorneys general from Connecticut and New Jersey had written a letter to several bottle makers asking them to stop, and the Washington Post says the six largest baby bottle manufacturers in the country have voluntarily complied.

Ticketmaster Agrees To Stop Linking To TicketsNow

Ticketmaster Agrees To Stop Linking To TicketsNow

When the recent Bruce Springsteen ticket sales event blew up in Ticketmaster’s stupid face, it brought down the wrath of New Jersey Attorney General Anne Milgram. Now Ticketmaster and New Jersey have reached a settlement that will change how the company conducts business across the U.S. Here’s what will change:

Florida AG Examining Cash4Gold Complaints

Florida AG Examining Cash4Gold Complaints

The Florida Attorney General‘s office is looking into nearly 60 complaints they’ve received about Cash4Gold.com. A number of them complain about sending in valuable jewelry and getting pennies back, and then the company not sending their stuff back as promised.

Dell Settles With 34 States Over Anti-Consumer Practices

Dell Settles With 34 States Over Anti-Consumer Practices

A $3.35 million settlement has been reached with 34 states in the suit against Dell alleging deceptive practices like misleading consumers about financing terms, rebates, and warranties. The states are…