Hey, AT&T Customers: If You Plan To Grab A Slice Of The Cramming Settlement, Do It Right Now

A friendly reminder to AT&T wireless customers: as a result of their $105m settlement with the FTC, the company has to pay refunds for cramming. The application deadline for refunds is May 1 — that’s tomorrow. You can visit the settlement website to see if you’re eligible or to submit a claim.

83-Year-Old Racks Up $24,289 In AT&T Charges By Still Using AOL Dial-Up

83-Year-Old Racks Up $24,289 In AT&T Charges By Still Using AOL Dial-Up

Believe it or not, AOL still has more than 2 million paying customers who dial into the service to get Internet access. And for people whose online use is minimal, this may be the cheaper option — unless some glitch causes your modem to start dialing an international line, leaving you to rack up thousands of dollars in charges while your phone company pleads ignorance. [More]

AT&T Becomes Latest ISP To Promise New Homeowner Broadband Connection At Address They Won’t Actually Serve

AT&T Becomes Latest ISP To Promise New Homeowner Broadband Connection At Address They Won’t Actually Serve

You’ve heard it all before: a man buying a new home needs to make sure it has acceptable broadband connectivity, not just for entertainment but also because he works in IT. He calls the provider in the area three times before moving, and every time is assured that they service his house. Until he moves in and finds out that in actual reality, they don’t, and aren’t sure why they said they did. The last time we shared such a tale of woe, it was Comcast in Washington state. This time, it’s a homeowner in Michigan, and the ISP that doesn’t know what they actually do is AT&T. [More]

AT&T Claims That DirecTV Merger Will Allow It To Expand GigaPower Fiber Network

AT&T Claims That DirecTV Merger Will Allow It To Expand GigaPower Fiber Network

While we’ve been critical of the Comcast/Time Warner Cable merger, the motivation behind that deal is clear: It would instantly add 10 million customers to Comcast’s bottom line and give the company control over cable/broadband access for the two largest markets in the country. The reasoning behind the less-scrutinized marriage of AT&T and DirecTV isn’t as cut-and-dry. [More]

(bluwmongoose)

Chicago Suburbs To Get AT&T’s Gigabit Broadband; Comcast High-Speed Coming To Florida

Both Comcast and AT&T have announced the newest markets for their highest-speed residential broadband services, with people in the Chicago, Miami, and Jacksonville areas being the ones to benefit. [More]

AT&T, Verizon Responses To Campaign To End Robocalls Unsurprisingly Empty And Noncommittal

AT&T, Verizon Responses To Campaign To End Robocalls Unsurprisingly Empty And Noncommittal

If there’s one thing consumers can agree on… well, it’s probably that they don’t like Comcast. But if there are two things that consumers can agree on, it’s that and also that robocalls suck. The tech to block robocalls is out there, but phone companies don’t use it. And their excuses for not doing so aren’t getting any better. [More]

Comcast Bringing Super-Fast Fiber Network To Silicon Valley & Other California Markets

Comcast Bringing Super-Fast Fiber Network To Silicon Valley & Other California Markets

Two weeks after Comcast announced that Atlanta would be the first market to get its new Gigabit Pro fiber service — which promises speeds of up to twice that of Google Fiber — the company is now saying it will bring the high-speed broadband to several markets in California where it already offers service. [More]

AT&T To Pay $25M To Settle FCC Investigation Into Call Center ID Theft

AT&T To Pay $25M To Settle FCC Investigation Into Call Center ID Theft

FCC investigators have found that AT&T call center employees in Mexico, Colombia, and the Philippines illegally accessed and sold personal data — including names and (mostly partial) Social Security numbers — for around 280,000 customers. Thus, the telecom giant has agreed to settle with the Federal Communications Commission for $25 million, the Commission’s largest privacy and data security enforcement ever (at least until the next mammoth, inevitable cock-up). [More]

It’s Almost Lawsuit Season: Broadband Trade Groups Prepping Their Legal Arguments Against Net Neutrality

It’s Almost Lawsuit Season: Broadband Trade Groups Prepping Their Legal Arguments Against Net Neutrality

The FCC voted on the Open Internet Order — net neutrality — about six weeks ago. But nobody ever accused the wheels of bureaucracy of turning quickly and so it is only this week that the rule has been sent off to the fine folks at the Federal Register. That means we’re finally in the home stretch handoff; the rule will become the law of the land 60 days after the Federal Register publishes it. And that means we’re finally in the window for the big wave of down-and-dirty lawsuits and legal challenges we’ve been awaiting since basically forever. [More]

AT&T Fails At Getting FTC’s Throttling Lawsuit Dismissed

AT&T Fails At Getting FTC’s Throttling Lawsuit Dismissed

Back in October, the Federal Trade Commission sued AT&T’s wireless division for allegedly misleading customers by charging for “unlimited” plans but then reducing data speeds after users passed certain monthly thresholds. AT&T subsequently asked the court to dismiss the case, arguing that the FTC lacks the authority to bring this type of lawsuit. Yesterday, a federal judge disagreed and sided against AT&T. [More]

Cupertino has the Power... at a premium price.

AT&T Charges $40/Month More For Fiber Internet If Google Isn’t In Your Town Yet

Only weeks ago, AT&T announced gigabit fiber broadband service in Kansas City for $70/month. Granted, customers have to give up their right to privacy to get that rate, but at least it’s the same price being charged by Google Fiber, which also happens to operate in KC. But when it comes to AT&T’s impending gigabit offering in Cupertino — the land of Apple — that $70/month rate is nowhere to be found; probably because Google Fiber is not around. [More]

AT&T Asked RadioShack To Destroy Customer And Proprietary Information

AT&T Asked RadioShack To Destroy Customer And Proprietary Information

The auction for the smoldering remains of RadioShack is happening right now at the offices of the company’s attorneys in New York City, and something caught our attention while we wait for news about the winning bidders and future of the Shack and its stores and employees. AT&T has filed an objection to the proceedings in court, asking RadioShack to destroy any sensitive information about customers and AT&T itself. [More]

AT&T Might Hate Title II For Broadband, But Is Happy To Use It For Millions In Refunds

AT&T Might Hate Title II For Broadband, But Is Happy To Use It For Millions In Refunds

AT&T just won an FCC proceeding against two smaller companies that were illegally charging them fees they should not have been. And while the telecom giant is poised to pick up a few million in refunds, that’s not the interesting part. This is: the section of law that worked out in AT&T’s big giant favor? That’d be exact same Title II that they claim will ruin internet business for everyone. [More]

(JeepersMedia)

AT&T On The Hook For $40M Because It Didn’t Read Legal Documents Closely

One might think that a company making upwards of $134 billion in a year would pay its lawyers to read everything that comes their way very closely. And yet somehow, AT&T’s legal counsel missed information in legal documents that could put the company on the hook for $40 million in a patent-infringement case. [More]

Numbers Show That People Care Much More About Comcast/TWC Merger Than AT&T/DirecTV Deal

Numbers Show That People Care Much More About Comcast/TWC Merger Than AT&T/DirecTV Deal

Last week, the FCC paused its 180-day merger review clock for both Comcast’s acquisition of Time Warner Cable and the merger of AT&T and DirecTV. But a look at the number of comments and filings for these two deals shows that one is getting much more attention than the other. [More]

Review Of Comcast/TWC, AT&T/DirecTV Mergers On Hold Again Over Confidentiality Issues

Review Of Comcast/TWC, AT&T/DirecTV Mergers On Hold Again Over Confidentiality Issues

Once again, the FCC has paused the 180-day clocks to review the two pending mega-mergers on its to-do list: Comcast’s acquisition of Time Warner Cable, and the marriage of AT&T to DirecTV. This time, the FCC is saying it can’t go forward with the review of these deals until a court determines whether interested parties should be granted limited access to confidential information about the involved companies. [More]

Congresswoman Backed By AT&T, Comcast Introduces Bill To Kill Net Neutrality

Congresswoman Backed By AT&T, Comcast Introduces Bill To Kill Net Neutrality

While some members of Congress have argued that the best way to deal with net neutrality is to create a law that guides what broadband providers can and can’t do with regard to data, one legislator from Tennessee — who has received significant money from neutrality’s biggest opponents — has introduced a bill that would kill neutrality and strip the FCC of its authority to regulate broadband as a necessary piece of telecommunications infrastructure. [More]

What We Know About AT&T/DirecTV’s Proposed Wireless Broadband Service

(jetsetpress)

Last fall, an AT&T exec claimed that if his company was allowed to merge with DirecTV it could deploy some sort of wireless data service that delivered around 15Mbps to rural customers, but since then there has been very little talk of what this service would actually look like or how and where it would be deployed. But a dig through regulatory filings on the merger turns up a little more info. [More]